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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,673 Reviews

2,673 Reviews of Hyundai of Ft. Myers - Service Center

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November 09, 2024

This service center does not offer complimentary car wash. My Lexus dealer washes my car when they service it with an oil change. I purchased tires through this dealership on my Genius a year ago a More

by rscapadona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nelson G.
Nov 14, 2024 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

November 08, 2024

Everything went well, except the wait time. The estimated time for the work was to be about an hour, nearly waited close to 3hrs. More

by lasalle317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Napoleon
Nov 11, 2024 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

November 08, 2024

Service agent ALY was great. Service was great with no pressure and they kept me informed and updated on my vehicle More

by Wayne Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALY
Nov 11, 2024 -

Hyundai of Fort Myers responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Wayne, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

November 08, 2024

Scheduling service was quick and easy. My service Agent Aly was super courteous, efficient, and professional. Wait time was great. I was I and out quickly! More

by Happynewowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Napolean
Nov 11, 2024 -

Hyundai of Fort Myers responded

We are very happy Aly provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

November 08, 2024

They have always been quick and very friendly. Great job since I purchased the car there. We have purchased several there. More

by LARORIOLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe and service rep
Nov 11, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing your thoughts about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

November 08, 2024

I will admit the last time I was here for service about seven months ago, I was pretty disappointed. This was a 100% improvement on hospitality, friendliness, service benefits (shuttle service), and time t More

by evolcheff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Schulte
Nov 11, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing your thoughts about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

November 08, 2024

Excelente atención y el servicio super rápido, me dijeron que demoraría 4 horas y en 1 ya esta listo mi auto More

by gustavoescalona8102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No se el nombre
Nov 11, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

November 08, 2024

Aly was my service advisor. From the minute I got in he was friendly, helpful, gave me the approximate wait time, and kept me informed when there was a short delay. When finishe More

by Charles.amster
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly, service advisor
Nov 11, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Aly and our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

November 08, 2024

I received Timely support in scheduling an appt for service before a planned long trip. Review of vehicle was thorough and informative and completion of service was quick More

by KMPARKER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Bickel
Nov 11, 2024 -

Hyundai of Fort Myers responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

November 08, 2024

Waited two hours to be told to bring it back on another day - my complaint was verified but issue wasn’t corrected. More

by LSPIES50
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Bickel
Nov 14, 2024 -

Hyundai of Fort Myers responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

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