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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,830 Reviews
Call Service Center (239) 277-1222

2,830 Reviews of Hyundai of Ft. Myers - Service Center

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December 16, 2024

I was not happy at all, but Anthony Estevez straightened everything out for me and made me very happy. Don’t lose him. He’s great. More

by bretonbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Estevez
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Dec 16, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your kind words for Anthony and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

December 15, 2024

Very dissatisfied I will no longer be a customer with a new or used car. More

by AYOUNG106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robinson
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Dec 19, 2024 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 15, 2024

William Perez was great, very knowledgeable about the vehicle. Helped the whole buying process go smoothly. More

by Kbholland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Perez 5 stars
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Dec 16, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with William and our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

December 15, 2024

They didn’t check my tires and I doubt that they rotated them. I know they did the oil change but that was it. Ariel was very friendly and helpful when I called her on her day off panicking because my tires More

by PATTILOVESTENNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 15, 2024

Never rotate tires and main goal is to sell extras. Ordered a part a month ago still haven't heard nothing, service advisors don't comprehend. More

by GONECOASTAL4EVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Zwaan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 15, 2024

The service was very good. The only issue I had was that I was not informed prior to coming for my car service appointment, there would be a charge for using a credit cards vs More

by Jerry Parent
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt of the service department
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Dec 16, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing your thoughts about your experience. We appreciate your business, Jerry, and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

December 14, 2024

Horrible service They do not tell you the truth. I have bought 5 cars from this dealership. Never again More

by Aks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 14, 2024

Muy buen trato ojalá siempre él me ayudara el sabes aser su trabajo y le gusta lo que está acuerdo More

by ADIELGRELA
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo
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Dec 14, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

December 14, 2024

I went in for a maintenance check and got my free oil change so they decided to make up an AC refresh so they could charge me $150 for something I can spray into my vents. After asking many questions abo More

by STEPHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Followell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Dolloff
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Dec 19, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, Stephen, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 14, 2024

Only one of the issues that the car was brought in for was completed I’m very unhappy with my service More

by kenny.kats68
Recommend Dealer
No
Employees Worked With
Mykeal Burke
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Kenny, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

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