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Hyundai of Ft. Myers - Service Center
Fort Myers, FL
1,181 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,181 Reviews of Hyundai of Ft. Myers - Service Center
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December 12, 2018
Pleasant Experience Just returned from having my car serviced. Very pleased with entire visit. Was pleasantly greeted by Eddie Braddock. Car was serviced promptly. A job Just returned from having my car serviced. Very pleased with entire visit. Was pleasantly greeted by Eddie Braddock. Car was serviced promptly. A job well done by all. Thank you Eddie and O'Brien ! More
by Rocky
Employees Worked With
Helpful November 08, 2018
Excellent servicd Erick Amara was so helpful,so professional,and pleasant You are lucky to have him on your staff He made my stay very pleasant I hope all your s Erick Amara was so helpful,so professional,and pleasant You are lucky to have him on your staff He made my stay very pleasant I hope all your service people are like Erick More
by Sasso kay Sharon
Employees Worked With
Erick Amara, Ed Bridges
November 07, 2018
Learn from this Dealership Since 2004 I’ve owned a Hyundai and now a new Subaru Outback. O’Brien has the best, friendliest, most helpful and reasonably priced service center EVE Since 2004 I’ve owned a Hyundai and now a new Subaru Outback. O’Brien has the best, friendliest, most helpful and reasonably priced service center EVER! My 3:30 appointment was delayed by a flat tire! Thankfully I had Roadside Service and got back on the road in 40 minutes. My service advisor assured me they would do my oil change and take care of my tire situation even with the delay. My mechanic volunteered to stay late to replace and align all 4 tires which I appreciated so I wouldn’t have to come back on a later date. I can’t say enough about this EXCELLENT Service Department! Thank you O’Brien Automotive. More
by Widow Lady Loves O’Brien
Employees Worked With
Gabriel, Service Associate
November 06, 2018
Great service. NO wash. Service is great, quick and they keep you informed. However, a car wash is supposed to be included after 4 years using them I've only had two washes, Service is great, quick and they keep you informed. However, a car wash is supposed to be included after 4 years using them I've only had two washes, even when I request and the service advisor puts it in the work order. That's my only complaint. More
by Doni
Employees Worked With
Other Employees :
Ryan Holley, Michael Roese , Jose Delgado
October 15, 2018
excellent and prompt service As always O'Brien delivers great and prompt service. Updates and explanations are part of their service and care. My husband also uses their service As always O'Brien delivers great and prompt service. Updates and explanations are part of their service and care. My husband also uses their service and he is picky!!! More
by Denise
Employees Worked With
Jose Delgado
October 13, 2018
Service not on par with previous visits Brought my car in for 30,000 mile service. Worked with consultant Max. Agreed to the $389.95 service package which included tire rotation and alignm Brought my car in for 30,000 mile service. Worked with consultant Max. Agreed to the $389.95 service package which included tire rotation and alignment among other things. I was called and told that my tires needed to be replaced and that Obrien could provide new tires. I was also told that I needed to have my air filter replaced. I told Max that I didn’t understand, since I just replaced my air filter three days prior. I told Max that I would not be purchasing new tires from Obrien but would purchase elsewhere. I told him that because they needed replacement I probably did not need a front end alignment or tire rotation and asked for a bill recalculation. He told me that the work had already been started and that it was too late to undo. The work should have never been started until he talked to me about the tires. I also had an issue with my clock that was never fixed. No one likes their service or bill to be padded. Because of my experience, I will never bring my car into O’Brien for service again unless it is for a recall. More
by Judy01
Employees Worked With
Max
September 27, 2018
Best of the best Jose over the past years have always handle any problems I had with any of my vehicles I have purchased six vehicles from o'brain and dont think that Jose over the past years have always handle any problems I had with any of my vehicles I have purchased six vehicles from o'brain and dont think that I will every buy from another dealership jose make sticking with o'brain worth it. Keep up the good work Jose and thanks for all you do. More
by Jupshaw11
Employees Worked With
Jose Delgado
September 16, 2018
Saved money, great service! After getting an $1100+ estimate from a tire place, I took my car into O'Biens for a second opinion. Instead of 4 new tires and a new battery, all I n After getting an $1100+ estimate from a tire place, I took my car into O'Biens for a second opinion. Instead of 4 new tires and a new battery, all I needed was a tire repair and new battery. I was thrilled! More
by Pagayle
Employees Worked With
Robinson
September 16, 2018
5000 mike service using Valet Service The valet service was great. Oil was changed and tested why the door lock has an issue. Was told the car would get a Detail cleaning. Looked good unti The valet service was great. Oil was changed and tested why the door lock has an issue. Was told the car would get a Detail cleaning. Looked good until I looked at the wheels and opened the door to park the car. The wheels were just as dirty as before and the door jams were never cleaned or even wiped off at all. I can not give a 100% satisfaction because of the non attention to details. More
by EKW
Employees Worked With
Frank, Michael Roese
September 03, 2018
Oil change and 5000 mile check Jose Delgado is always does an excellent job whenever we come in for service. Very efficient, courteous, is sure we get whatever we need. He goes ab Jose Delgado is always does an excellent job whenever we come in for service. Very efficient, courteous, is sure we get whatever we need. He goes above and beyond. More
by mkj77777
Employees Worked With
Jose Delgado
