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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,695 Reviews
Call Service Center (239) 277-1222

2,695 Reviews of Hyundai of Ft. Myers - Service Center

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October 05, 2024

Johnathan gave us up to date information on what was going on. We feel Hyundai did an excellent job!!! More

by Bkeller6125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
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Oct 07, 2024 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear that Johnathan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

October 05, 2024

Chloe was clear with every detail related to my car service. She is very professional and helpful More

by johann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe
Report | Print
Oct 07, 2024 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department, Johann! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

October 04, 2024

I was so happy when I saw that I was out in less than an hour! Eumelio was very courteous and made sure my maintenence was taken care of in a timely manner. Thank you Eumelio More

by caban.emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Guiterrez
Report | Print
Oct 04, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us, Emily. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

October 04, 2024

I went in to get the battery replaced on my vehicle I purchased there and was in the waiting for at least 2 hours. I did not know it was going to take that long to take out a battery and replace it. More

by jlvaldez06
Service Time
Recommend Dealer
Yes
Employees Worked With
Michael
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Oct 04, 2024 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers

October 04, 2024

Customer waiting area had no coffee, no water, and the garbage container was overflowing. Repair on cabin air filter was not done properly causing me to have to return to have them fix it again. More

by bporse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Oct 06, 2024 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers

October 04, 2024

Came back for second car purchase after such excellent experience with former purchase. Was not disappointed. More

by franwayrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson colon
Report | Print
Oct 06, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you again, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

October 04, 2024

Very nice customer service representative. Work was done thoroughly. Online assistant was non-functional for me- no response. More

by MUNCERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eumelio Gutierrez
Report | Print
Oct 06, 2024 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

October 04, 2024

My appointment was set for 9:15. Didn't have the car completed till after 11:00am More

by djmvg515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leo, addressed my issues in which it was taken care of.
Report | Print
Oct 07, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

October 04, 2024

I was happy with the friendly and professional staff. Leo was great. He got me in/out pretty quickly. I was a little taken back about the labor charges to replace a hose. There must be more to it than ju More

by AJDONISI2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Oct 04, 2024 -

Hyundai of Fort Myers responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

October 03, 2024

Rob Wheiler and his team are always on point. They always take great care of our family, and they complete the work on time and accurately. Always a pleasure to see them. Thank you More

by Figue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Wheiler
Report | Print
Oct 04, 2024 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad Rob and our team were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

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