Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hyundai of Louisville
Louisville, KY
248 Reviews
Our mission is to provide the highest quality new & used vehicles with world-class customer service! Hyundai of Louisville sells new Hyundai and Genesis vehicles and quality used vehicles at low prices. We accept all trade-ins, we’ll buy your car even if you don’t buy one from us!
New vehicles receive "America's Best Warranty".
Used vehicles priced over $12,000 receive our Customer Happiness Guarantee: No Charge Lifetime Limited Powertrain Warranty, 15-Day Love It or Leave It Return Guarantee, No Charge CARFAX Buyback Guarantee and a No Lemon Guarantee!
We Service All Makes & Models!
Year 2020 and newer Hyundai's come with Hyundai Complimentary Maintenance!
Come by and experience the difference with Hyundai of Louisville today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews By Type
Showing 248 reviews
December 10, 2015
My second experience with. Hyundai of Louisville. I just purchased a 2016 Tucson which is my second car from Hyundai of Louisville. The experience was great from start to finish. My salesperson was I just purchased a 2016 Tucson which is my second car from Hyundai of Louisville. The experience was great from start to finish. My salesperson was great and worked very hard to find the color and features I wanted. More
by B.STIVERS
Verified CustomerEmployees Worked With
David Jones, sales person and Cindy in Finance.
December 09, 2015
Always helpful this is why we purchased our second vehicle. Looking forward to continue our customer relationship as we go forward with the service department with our vehicles and continued help within the fam Looking forward to continue our customer relationship as we go forward with the service department with our vehicles and continued help within the family of Hyundai corporations More
by WISDOMROBERT110
Employees Worked With
David
December 01, 2015
Wonderful! Sometimes it is hard to know if you're the one getting sold at a dealership... I did not feel that way at all at this location. I recently bought a 20 Sometimes it is hard to know if you're the one getting sold at a dealership... I did not feel that way at all at this location. I recently bought a 2015 Elantra from James Himel. He was easy to work with and took the stress out of buying a new car. The entire team worked hard to get me the best deal possible which made me feel like a true priority. They were organized, friendly and very professional; and they made sure I bought the car I wanted at an extremely reasonable price. I highly recommend Hyundai of Louisville. Thanks James! More
by Hyundailove
Employees Worked With
James Himel
September 28, 2015
Horrible! My wife and I bought a 2012 sonata hybrid new 2 years ago. We traded the car in about 3 months ago and were told we could sell back our gap and extend My wife and I bought a 2012 sonata hybrid new 2 years ago. We traded the car in about 3 months ago and were told we could sell back our gap and extended warranty. After a month of back and forth with the finance department, we were told everything was handled. So we wait and wait for our 2000 dollar check. After 6 weeks I called the dealership again, and again was assured everything was done and easy care would cut a check. So I called easy care to ask if they knew a timeline as it has already been 6-7 weeks. They informed me that my easy care was still an active account and that they never received any cancellation paperwork. I asked if they were sure and could this be an oversight by them. The gentleman put me on hold and he and his supervisor both looked. Still active, no cancellation paperwork. All this after I talked to Hyundai on NUMEROUS occasions and was given the run around, we will call you back, I never received your messages, I put a reminder on his desk... Now the last 2 days I have called probably 15 times and keep getting voicemail. Not even the main line is answering, and I know they have caller ID. This is very unprofessional and not really what you expect from a car dealership that hrives on repeat business. Save yourself the trouble and go to another Hyundai dealership. More
by Ers2185!
Employees Worked With
Rob
September 26, 2015
Stellar. Great car buying experience with a professional team. Great deal too!! From the time I initially spoke to James on the phone and throughout the whole Great car buying experience with a professional team. Great deal too!! From the time I initially spoke to James on the phone and throughout the whole experience he was very professional and tried his very best to make sure that I was getting the car that we discussed and that I wanted. Also, David is an excellent salesman that is very professional and he even went out of his way to deliver (to my house) some touch-up paint that I had factored into my deal. These guys deserve a bonus, for real. More
by SPEEDRACER176
Employees Worked With
David Jones and James Himmel (Sales Manager)
September 19, 2015
Great experience Very professional and friendly. Definitely recommend this dealership. My salesperson was great. He wasn't too aggressive like some salespeople can be. Very professional and friendly. Definitely recommend this dealership. My salesperson was great. He wasn't too aggressive like some salespeople can be. I love my 2016 plantar. More
by rhetta53
Employees Worked With
David Jones
September 16, 2015
Great Experience Did a great job at taking care of what we wanted done and what we could get and afford. Awesome group of people and our sales guy Mike Clarke keep us Did a great job at taking care of what we wanted done and what we could get and afford. Awesome group of people and our sales guy Mike Clarke keep us in the loop the whole time. More
by KAYETAYLOR
Employees Worked With
Mike Clarke
September 03, 2015
Summary of my experience at Hyundai of Louisville on Dixie H Mr. Kowadla was very professional, friendly and a pleasure to work with on the purchase of my new Hyundai, which I might add is our third Hyundai Sona Mr. Kowadla was very professional, friendly and a pleasure to work with on the purchase of my new Hyundai, which I might add is our third Hyundai Sonata. More
by MORGAN.RUP4
Employees Worked With
Bob Kowadla
August 18, 2015
Excellent experience Excellent service to include the maintence to the sales departments in making my experience at that level. I have already shared this experience with Excellent service to include the maintence to the sales departments in making my experience at that level. I have already shared this experience with others More
by ELMERTRIBBLE
Employees Worked With
I got personal care from the Sale manager,assistant sales manager to include the finance manager. They all worked as a team in fulfilling my needs and expedience., Bob Kowadla
July 27, 2015
Service Department They put my engine coolant sensor connector on with a zip tie,& replaced my camshaft position sensor,total cost $428.00,now my car is throwing oil all They put my engine coolant sensor connector on with a zip tie,& replaced my camshaft position sensor,total cost $428.00,now my car is throwing oil all over the place,found out my oil sending unit was loose,my car never leaked oil before they worked on my car....worst mechanics ever.. I should have went to a backyard mechanic,least I could watch what they did, don't deal with these people !!!!!! More
by mtrodgers
Employees Worked With
MATT YOUNG
