Hyundai of Palatine

Chet Was great. Personable and honest. Thorough knowledge of vehicles and recommendations. Made the last minute purchase decision a very pleasant experience for me. Highly Recommend! of vehicles and recommendations. Made the last minute purchase decision a very pleasant experience for me. Highly Recommend! More

Chet was great to work with. Pretty easy time and left the lot with the deal I felt was right and a great car to boot. the lot with the deal I felt was right and a great car to boot. More

Worked with Chet Nichols on the purchase of my car. Super cool guy. Great balance of professionalism and being down to earth. Didn't feel like awkward small talk that can seldom come with buying a car. Will cool guy. Great balance of professionalism and being down to earth. Didn't feel like awkward small talk that can seldom come with buying a car. Will recommend if i know of anyone looking to buy. More

Can’t say enough good things about my experience here. It was everything car buying should be- easy, professional, and exciting! I came here after having a bad experience at a different dealership nearby and was everything car buying should be- easy, professional, and exciting! I came here after having a bad experience at a different dealership nearby and I’m so glad I did. Chet worked with me to find the perfect car for my budget. He didn’t push me to spend a dime more than what I had budgeted. While we were waiting for my paperwork we had the most enjoyable conversation. When I was finally ready to drive off the lot he walked me through all the amazing features of my new car! I unfortunately can’t remember the name of the gentleman I did my paperwork with but he was also great to work with. If you are looking for your next car I highly recommend going to see Chet! More

Great experience buying the car i wanted without any of the extra dealer add-ons that make the bottom line price a big surprise. Would recommend. the extra dealer add-ons that make the bottom line price a big surprise. Would recommend. More

Deserves 0 stars! Terrible communication skills. Sold the car we were on our way to see, from 3hrs away, and didn't call us. Rude!!! car we were on our way to see, from 3hrs away, and didn't call us. Rude!!! More

Fair, fast and efficient! It was a pleasure working with Chet Nichols and the Hyundai team. One of the best car buying experiences we’ve had. Chet Nichols and the Hyundai team. One of the best car buying experiences we’ve had. More

Bought my Tucson here. Is was a very easy and no pressure sale. Chet was very knowledgeable and thorough when exeplaining how to use all the feature and optionson my vehicle. sale. Chet was very knowledgeable and thorough when exeplaining how to use all the feature and optionson my vehicle. More

**Update 12/30 **Guess my assumption was right. Even **Update 12/30 ** Guess my assumption was right. Even after I followed the owners advise in their response to my Google review, no one has responded **Update 12/30 ** Guess my assumption was right. Even after I followed the owners advise in their response to my Google review, no one has responded to the email I sent where they asked me to send it. Instead, I get general email that says “The suspense is killing me, are you still looking for a Hyundai Palisades? Anxiously waiting”. Just bad business if you ask me. I will continue to provide updates. Changing to 1 star for now, unless someone other than a robot reaches out. Not a happy shopper that’s for sure. I reached out on a new Palisades about a week ago. I get emails from “Hyundai Of Palatine” after a few email exchanges, but cannot connect to an actual person. After explaining my current position on my lease, initially they said with no money down I can accomplish what I want for a payment. They needed the vin and exact payoff before they would give me a quote and I provided. After a day of getting nothing back after I provided the payoff and trade info, I reached back out. Then they ask me for T&L + taxes for almost $4000.00 down?? I have asked for the money factor, residual and some other details surrounding the lease and told them I would pay nothing more than the T&L because I know how finance “scoops” money for their reserve. I also told them “no money down” initially and they said they would be able to get my payments where I need, now they are doing this? I’m working with McGrath on a new Telluride and also their old GM in Indiana, and they gave me the info within a day. Now I’m ghosted by this dealer and they won’t respond and have called and left a few general messages with no call back. I have no idea who I was talking to, because they never provided a name. Seems like they don’t want to deal with educated customers, or ones they can try and take advantage of. Be careful all I’m saying and do your homework before you choose to work with this group. I live down the road and why I reached out to them 1st More

We were looking for an Audi and unexpectedly there was one at this Hyundai Dealer. We worked with Chet and Tony and both were professional and efficient. We were pleased with the experience. one at this Hyundai Dealer. We worked with Chet and Tony and both were professional and efficient. We were pleased with the experience. More