
Hyundai of Palatine
Palatine, IL
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The service here was Amazing it was my first time and it was awesome! And a special thank you to Matt his work was 5 starts he was so kind and helpfull to me! Thank u again was awesome! And a special thank you to Matt his work was 5 starts he was so kind and helpfull to me! Thank u again More
After a challenging experience of dissatisfaction with Hyundai, the dealer's service department did an excellent job getting my issue resolved. I'll definitely be back. Hyundai, the dealer's service department did an excellent job getting my issue resolved. I'll definitely be back. More
Excellent professional service from Sam Dicarlo. Always friendly and updating mechanical repair of car with knowledgeable explanation. Will go back to him for any issue. strongly recommended his ser Always friendly and updating mechanical repair of car with knowledgeable explanation. Will go back to him for any issue. strongly recommended his services. More
I was sold products that weren’t installed. When I went back to the dealer I was promised a refund which did not happen. They were sued by the Federal Trade Commission and the Illinois attorney When I went back to the dealer I was promised a refund which did not happen. They were sued by the Federal Trade Commission and the Illinois attorney general’s office for fraudulent and misleading business practices More
I needed a fuel injector service based on miles. I wish they would have let me know up front so I could have had both done together instead of making 3 trips I wish they would have let me know up front so I could have had both done together instead of making 3 trips More
Very prompt and helpful. Updates performed quickly and everything working appropriately. Thanks to the helpful service manager Updates performed quickly and everything working appropriately. Thanks to the helpful service manager More
The customer waiting area could stand to be a bit more comfortable and less noisy. During my most recent visit, I was privy to a salesperson and a potential customer disputing over a sale. They offer co comfortable and less noisy. During my most recent visit, I was privy to a salesperson and a potential customer disputing over a sale. They offer coffee and water, but I told drink coffee. Perhaps tea or some soft drinks? More