
Hyundai of Palatine
Palatine, IL
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I had a great experience with buying my new car! It was a pleasure to work with Mario; he was so helpful in finding the right car for me. In all it was a wonderful and easy thing to buy my new car. It was a pleasure to work with Mario; he was so helpful in finding the right car for me. In all it was a wonderful and easy thing to buy my new car. More
Great Experience Normally buying a car can be quite stressful. Our salesman was patient and not pushy as my husband and I were trying to decide on which car to buy. Normally buying a car can be quite stressful. Our salesman was patient and not pushy as my husband and I were trying to decide on which car to buy. It was an overall excellent experience. We bought our Santa Fe at Patrick, now our Elantra and our son also bought his Elantra there too. Thanks Patrick for the great dealership. More
Oil Change.....No problem. I had my Genesis in for an oil change on the 19th. Was in and out in 50 minutes. Was pleased with the way John Niemann took care of me. I had my Genesis in for an oil change on the 19th. Was in and out in 50 minutes. Was pleased with the way John Niemann took care of me. More
Oil change and mileage maintenance I had an 8:00 appointment. My car was taken in at 7:50. All aspects of the service appointment were explained to me before it was done. My car was I had an 8:00 appointment. My car was taken in at 7:50. All aspects of the service appointment were explained to me before it was done. My car was washed and waiting for me in less time than initially anticipated. Great dealership to work with. More
Comfortable Experience I had no problems buying a new Hyundai Veloster at Patrick Hyundai. Dan S. (salesperson) spent plenty of time with me the first day that I arrived. I had no problems buying a new Hyundai Veloster at Patrick Hyundai. Dan S. (salesperson) spent plenty of time with me the first day that I arrived. I didn't know exactly what I wanted, however knew I wanted something that was a small compact. Dan walked with me and discussed all my options. I enjoyed the relationship and never felt forced to buy a car. The next day I came back I bought a car. I would definitely recommend someone else to shop Patrick Hyundai in Palatine. More
Vehicle Recall Received a letter about a recall, something to do with a computer module. scheduled an appointment on line, easy to do. Arrived at the dealer 15 min Received a letter about a recall, something to do with a computer module. scheduled an appointment on line, easy to do. Arrived at the dealer 15 minutes early, was checked in and was directed to the customer lounge. The car was ready within in 30 minutes and I was on my way. No hassles, no one trying to sell me something I didn't need. That was good. More
Great I was going there for an oil change and decided I didn't have the car I wanted so I thought I'd see if I could work a deal I can afford I was going there for an oil change and decided I didn't have the car I wanted so I thought I'd see if I could work a deal I can afford More
Excellent and friendly staff!! A great dealership, have never felt this way about a dealership before. Would definitely recommend to others. Staff were friendly and did nor pressur A great dealership, have never felt this way about a dealership before. Would definitely recommend to others. Staff were friendly and did nor pressure us or get nasty with us like other dealerships can. More
Great Service Jim in the service department was great to work with. I took my 2011 Sonata in for its maintenance/oil change, and that's exactly what I received. It' Jim in the service department was great to work with. I took my 2011 Sonata in for its maintenance/oil change, and that's exactly what I received. It's always a pleasure to not be bombarded with additional service recommendations that my car doesn't really need. More
Great experience Randy was extremely friendly, helpful, respectful and honest. He did a great job communicating with me and was able to get everything set up before we Randy was extremely friendly, helpful, respectful and honest. He did a great job communicating with me and was able to get everything set up before we came to get the car, so we could get in and out quickly. I had a great experience! More