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Hyundai of Palatine

Palatine, IL

3.9
480 Reviews

221 E. Lake Cook Road

Palatine, IL

60074

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Showing 480 reviews

October 03, 2021

I drove 45 mes from my home, I found false info about car. 1. In your site showing Lesus ES 350 luxury, however it was base model when I reached there. 2. In cars.com milage showing 12k miles. However More

by ANISPASHA
Recommend Dealer
No
Employees Worked With
Belen
Oct 05, 2021 -

Hyundai of Palatine responded

Anispasha, we appreciate you taking the time to share your experience with us. We always aim for 100% customer satisfaction, and we regret that we fell short this time. Though we cannot undo the past, we want to make things right. Please reach out to us at Customercare@leaderauto.com to discuss the situation further.

September 18, 2021

If you’re coming here to buy a car, I highly suggest you ask for Rachal. She was very informative and patient with me. She made my husband and I feel very comfortable and her personality ROCKS. I sometimes More

by Shardai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Her team
Sep 18, 2021 -

Shardai responded

If you’re coming here to buy a car, I highly suggest you ask for Rachal. She was very informative and patient with me. She made my husband and I feel very comfortable and her personality ROCKS. I sometimes dread searching for vehicles because the salesman are usually PUSHY but Rachal was the complete opposite. She was honest and listened to our needs. She went above and beyond to make sure she provided the highest level of customer service. Thanks Rachal you are the best!

Sep 20, 2021 -

Hyundai of Palatine responded

Shardai, thank you for your kind comments about our staff here at Hyundai of Palatine. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience. Thank you for the feedback; have yourself a wonderful day. The Management Team (themanagementteam@leaderauto.com)

August 30, 2021

Working with Chet to get my daughter a new Elantra SEL was very low stress. Very satisfied and would go back again for another car More

by Yeastguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chet Nichols
Aug 31, 2021 -

Hyundai of Palatine responded

Yeastguy, we're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Hyundai Of Palatine. The Management Team (themanagementteam@leaderauto.com)

August 23, 2021

Chester Nichols, salesman did a great job helping us out with our 22' palisade. I would highly recommend this dealership and Chester. More

by jojosp33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chester Nichols
Aug 24, 2021 -

Hyundai of Palatine responded

Thank you, we appreciate your kind review of Hyundai of Palatine and hope you will visit again soon. Take care. The Management Team (themanagementteam@leaderauto.com)

August 23, 2021

Chet is a great guy. He made sure I got the best deal possible and that I drove away knowing the ins and outs of my new car. Everyone was friendly and made the 3 hour process seem 1 hour. Thank you! More

by jillwriter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chet Nichols
Aug 24, 2021 -

Hyundai of Palatine responded

We truly appreciate your feedback. Thank you for working with us at Hyundai of Palatine, and we hope you have a great day. The Management Team (themanagementteam@leaderauto.com)

August 06, 2021

Great experience with Chet, Dan and Michael.....they made our purchase experience fun and smooth.... We appreciate them!!! They explained the works of vehicle and stayed late to ensure we were taken care of. More

by pakiamergrl786
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chet, Michael, Dan
Aug 08, 2021 -

Hyundai of Palatine responded

Pakiamergrl786, our team thanks you for taking the time to leave us your review! We are so happy to hear that you had a fantastic experience with our team at Hyundai of Palatine. Have a great day! The Management Team (themanagementteam@leaderauto.com)https://www.dealerrater.com/dp/103850/reviews#

August 06, 2021

My 3rd vehicle purchased through Hyundai of Palatine and once again I highly recommend this dealer. Salesman Chester Nichols a true gentlemen as well as Dan DeLafont the sales manager. Nothing shady here an More

by nsegarra67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chester Nichols, Dan DeLafont
Aug 08, 2021 -

Hyundai of Palatine responded

Nsegarra67, we appreciate your kind feedback of Hyundai of Palatine and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again. The Management Team (themanagementteam@leaderauto.com)

July 29, 2021

It was a friendly dealership. Very helpful and not pushy. Chet Nichols is the best person that I have purchased a car from. Would recomend him to anyone. More

by Captpup
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chet Nichols
Jul 29, 2021 -

Hyundai of Palatine responded

Thank you for your five-star review, Captpup. Our team at Hyundai of Palatine always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care. The Management Team (themanagementteam@leaderauto.com)

July 05, 2021

The dealership and everyone working there was exception. The process was seamless, the staff was great (Chet, Dan and Mehow) and the car is perfect. This was by far the best experience I have ever had a dea More

by DMK52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chet, Dan, Mehow
Jul 06, 2021 -

Hyundai of Palatine responded

DMK52, thank you for your kind comments about our staff here at Hyundai of Palatine. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience. Thank you for the feedback; have yourself a wonderful day. The Management Team (themanagementteam@leaderauto.com)

June 24, 2021

A great dealership. Friendly helpful and not pushy. Chet Nichols, Dan and Matt were great More

by mattski85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chet Nichols Dan and Matt
Jun 30, 2021 -

Hyundai of Palatine responded

We're grateful to you for sharing what great experience you had with us at Hyundai of Palatine. Thank you, and we hope to see you again! The Management Team, themanagementteam@leaderauto.com

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