
Hyundai of Palatine
Palatine, IL
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Chet is the best. Very difficult market right now to buy in. He didn’t “force” us to make a decision. But guided us to the best they can offer. Held the offer as long as possible even while we explored othe in. He didn’t “force” us to make a decision. But guided us to the best they can offer. Held the offer as long as possible even while we explored other options. More
Wow is all I can say from beginning to end! The customer service was phenomenal and Chet is definitely the man you want to see. My experience started with a phone call with the BDC department with a lady n service was phenomenal and Chet is definitely the man you want to see. My experience started with a phone call with the BDC department with a lady named Melinda and from there it was seamless. Chet and Dan definitely made my car buying experience one of a kind. From the knowledge of the product and so much more. Melinda had fabulous customer service and definitely someone who knew how to relate to a customer and making sure the cat I wanted was going to be there when I arrived. Let me just say I have been looking for this car for over a month one dealership couldn’t get me my car but tried to let me settle and I wasn’t going to settle this time for the car I didn’t want. Thank you to the team for making this a great experience! More
This is my 8th Sonata and I must say this was the best experience I've had to date! Chet knew his stuff, realized I was a Hyundai man and treated me with the respect I needed. How often do you hear this experience I've had to date! Chet knew his stuff, realized I was a Hyundai man and treated me with the respect I needed. How often do you hear this was a fun car buying experience? This truly was for me. Chet was experienced, knowledgeable, and just down right fun. What a breath of fresh air! More
Long story short, the price they advertise online is NOT the price they will give you when you arrive. Even after I showed them their own website they tried to charge $4400 above advertised price. This en the price they will give you when you arrive. Even after I showed them their own website they tried to charge $4400 above advertised price. This ended up to be above MSRP for a Hyundai! You wont see me going back there. The game is simple. They advertise "Leader Advantage" discount but check their math. In my case, they were actually adding it to the cost of the vehicle, rather than subtracting. Then they told me I was wrong about the pricing! More
I purchased a new Santa Fe from Chester Nichols at Hyundai of Palatine. How refreshing to actually work with an honest, easy-going professional. Chester made the process informative and dare I say "F Hyundai of Palatine. How refreshing to actually work with an honest, easy-going professional. Chester made the process informative and dare I say "FUN". The man knows his Hyundai vehicles and is passionate about the cars he sells. For me, he took the buying process to a whole new level. If you need or want a Hyundai, go see Chester. More
It’s a pleasure to give Chett Nichols a raving review he was a great salesman he helped us through a hard time .We had bad experienced with a vehicle that caught on fire and he understood and was very consi was a great salesman he helped us through a hard time .We had bad experienced with a vehicle that caught on fire and he understood and was very considerate. So I’ll reach out to Chett and tell him thank you again! Joe and Shiela Harris More
One of the finest buying experience in my life.Chet knows his stuff and spends time to insure that you leave dealership completely satisfied.Sold me a car that we wanted and delieverd color and interior that his stuff and spends time to insure that you leave dealership completely satisfied.Sold me a car that we wanted and delieverd color and interior that my wife wanted. More
Great experience. Chet really knew his stuff and was able to get me a good deal. Would definitely recommend them to anyone looking to get a Hyundai. able to get me a good deal. Would definitely recommend them to anyone looking to get a Hyundai. More