Hyundai of Pharr

We were meet in dealer parking lot by a very courteous & knowledgeable young man named Eddy. He made time for us answering our questions & finding the vehicle we wanted, checked the boxes. We felt no pressu knowledgeable young man named Eddy. He made time for us answering our questions & finding the vehicle we wanted, checked the boxes. We felt no pressure before or after the test drive. After we got the price we wanted, Carlos was quick & efficient @ getting the contract documents completed. Again, no high pressure for extra warranty packages. Much different than other dealers experiences. More

Awesome customer service by Noe Chapa. Experience was great and pressure-free. Will definitely recommend Experience was great and pressure-free. Will definitely recommend More

Great customer service they will go out and beyond to help customers great prices and great deals help customers great prices and great deals More

They were willing to work with me on getting the best price for my family price for my family More

Service was excellent and quick. Got a good deal and a good interest rate. Very happy. Got a good deal and a good interest rate. Very happy. More

Rigo Sariana and Randy Ruiz were very knowledgeable and very informative. We would buy from them anytime. They were very courteous and very helpful. We look forward to doing business with you. very informative. We would buy from them anytime. They were very courteous and very helpful. We look forward to doing business with you. More

I disgusted with the service I Haven't received. I took my Palisade in on 16 of August for service on the sunroof and my service tech was Josh. I waited for someone to call me and fill me in on wha I took my Palisade in on 16 of August for service on the sunroof and my service tech was Josh. I waited for someone to call me and fill me in on what was going on with my car. I NEVER received a call, in fact, we called them several times and no one returned our calls. I could never get a hold of Josh again after having left my vehicle. We then called and spoke to Noe, who I believe is in charge. Well, to no avail, we got promised a lot of things and still.... NO CAR! Today is September the 18th and I still don't have my car. I was told by Noe that parts were coming in on more than one occasion but my car never received one. I found out today that Noe left on VACATION and didn't even have the courtesy to call and let me know that my car wasn't getting one of those parts. I understand that there is a National shortage but that is NOT an excuse to forget about your customers. I was given a Santa Fe to drive, which is smaller than my Palisade, which is fine except that my husband struggles to get in and out of it because its so small. Today I spoke to Justin and asked for my car back because we need it. He assured me that he'll call me back. He also said that he was concerned about the tape holding the window together while we made our trip out of town. He said he didn't want the window to fly off! I love my vehicle but Hyundai.... you've got to FIX your service department and their lack of communication with YOUR customers!! More

Salesman was excellent, we took a test drive on two vehicles, there was no waiting, paperwork was done immediately. Salesman worked with us and got us the deal we wanted! No pressure, Great experience! vehicles, there was no waiting, paperwork was done immediately. Salesman worked with us and got us the deal we wanted! No pressure, Great experience! I have already recommended them to my friends. More

The sales person that helped me out was extremely helpful and patient. He took his time and helped me get into exactly what I was looking for. and patient. He took his time and helped me get into exactly what I was looking for. More