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Hyundai of St Augustine - Service Center
St. Augustine, FL
1,139 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,139 Reviews of Hyundai of St Augustine - Service Center
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February 04, 2013
As usual, Hyundai of St. Augustine has come through with flying colors. I had an issue with my Sonata, that I had bought used back in November. It seemed there was a problem with the starter. I called and m flying colors. I had an issue with my Sonata, that I had bought used back in November. It seemed there was a problem with the starter. I called and made an appointment, brought the car in, and about an hour and a half later I was back on the road with a brand new starter, at NO cost to me, cause it was under warranty. Ms. Debbie, and Ms. Cheryl are always so cheerful and eager to please. The whole staff seems that way.Great Dealership, Great People. More
by 1HappyHyundaiOwner
January 23, 2013
Returned for service (oil Change). Can't remember service girls name, she was wonderful. Also picked Paul's brain about my new Genesis. Ironed out some things with Paul and purchased oil changes. Everyone I girls name, she was wonderful. Also picked Paul's brain about my new Genesis. Ironed out some things with Paul and purchased oil changes. Everyone I dealt with was great. Thanks More
by par1958sr
January 23, 2013
so far my experience with st. augustine Hyundai has been commendable, from the sales consultant Paul Smathers to my first service visit handled by Debbie. Everyone has been professional, personable and eff commendable, from the sales consultant Paul Smathers to my first service visit handled by Debbie. Everyone has been professional, personable and efficient. Debbie came right out to great me for my first visit and handled everything expeditiously.. I look forward to a continued favorable experience with st. augustine Hyundai..... More
by tom troxell
Employees Worked With
Debbie Girdwood
December 30, 2012
Always a pleasure - great dealership!! Have bought 2 cars here and always do my service with them. Always an outstanding experience - timely service, friendly and informative service advisors. My sale cars here and always do my service with them. Always an outstanding experience - timely service, friendly and informative service advisors. My salesman, Darryl Clark, always stops by the waiting room to check how I am being taken care of. More
by Paddyh17
Employees Worked With
Debbie Girdwood
December 29, 2012
We have been very pleased with both the sales and service experiences. The vehicle has been wonderful. Every visit the staff goes out of their way to make us feel welcome and important! experiences. The vehicle has been wonderful. Every visit the staff goes out of their way to make us feel welcome and important! More
by Schiffman
December 28, 2012
I took my vehicle in for a full detail. They did a great job & it's always a pleasure when Debbie is my service advisor. I feel I can trust her in relaying any messages/concerns to & from the service depar job & it's always a pleasure when Debbie is my service advisor. I feel I can trust her in relaying any messages/concerns to & from the service department. Hyundai of St Augustine is the only place I take my vehicle for service or detail & so far they have never let me down! Thanks Everyone & Happy New Year! Nancy More
by nant03
Employees Worked With
Debbie Girdwood
December 23, 2012
The service department has consistently exceeded my expectations with customer service, accommodating my schedule, and work has been completed in a timely manner. Debbie G. is a great asset to the ser expectations with customer service, accommodating my schedule, and work has been completed in a timely manner. Debbie G. is a great asset to the service team. Vincent S. More
by Vincent Saladino
Employees Worked With
Debbie Girdwood
December 23, 2012
We are so impressed with the St. Augustine Hyundai dealer! We took both of our 2012 Hyundais in for an oil change. They gave us the appointment on very short notice (wow!), and were so friendly and dealer! We took both of our 2012 Hyundais in for an oil change. They gave us the appointment on very short notice (wow!), and were so friendly and helpful. I had printed out a coupon for the oil change, and left it on the kitchen counter at home. I thought I would end up paying full price, but they said they would honor the coupon anyway. As it turned out, they discovered that I had 2, unused free oil changes that were part of my new car deal, and although that offer was expired, they honored it anyway! This wasn't something I remembered or asked about; they just did it on their own. I'm so glad that we bought our cars there! More
by Bonniedorr
December 22, 2012
Ms. Girdwood is very thorough in her work. She takes the time to explain everything and is honest about what additional work, if any, is needed on the vehicle. She does not try to sell work that is unnecesa time to explain everything and is honest about what additional work, if any, is needed on the vehicle. She does not try to sell work that is unnecesary so there is no pressure to buy what isn't needed. More
by tmorales0410
Employees Worked With
Debbie Girdwood
December 21, 2012
Although I took my car to another dealership and also received great customer service, my car was not fixed and the service department did not take my complaint seriously. I opted to have my car towed to received great customer service, my car was not fixed and the service department did not take my complaint seriously. I opted to have my car towed to your dealership knowing I would have to pay. I'm so glad I did. Not only is Cheryl great at her job, she was kind and listened to my concerns. She did not rush me, kept me informed at all times, and she was a joy to deal with. I told Hyundai that even if I had to carry my car on my back to get it to your dealership, I would because not only was my car fixed this time correctly, Cheryl was awesome. Once again St. Augustine Hyundai, job well done!! Sincerely, Jennifer Metzger More
by jennifermetzger
