Hyundai of St Augustine - Service Center

The service was exceptional. I was greeted by Amber who was awesome. Very friendly and courteous. I had a few questions about my car and was able to talk to the Shop foreman Ke I was greeted by Amber who was awesome. Very friendly and courteous. I had a few questions about my car and was able to talk to the Shop foreman Keith. He answered all my questions and took the time with me until I knew exactly how to use my car. I greatly appreciate it. At the end Joe King the service manager also asked how the service went. It was exceptional. Thank you Hyundai of St Augustine. More

Tunde is always awesome with Customer sevice. She’s always very professional and helpful. Thanks She’s always very professional and helpful. Thanks More

Nice new service center. Justin did a great job! Clean and comfortable waiting room. Thanks Justin did a great job! Clean and comfortable waiting room. Thanks More

Service is great! Good people, great new facility, efficient staff That's praise enough, I like going there. Good people, great new facility, efficient staff That's praise enough, I like going there. More

Danny is great. A listener and caring member of service crew. Knowledgable and smart. Outstanding individual A listener and caring member of service crew. Knowledgable and smart. Outstanding individual More

Service is always top notch. No high pressure sales people. Service department is excellent. We are repeat customers. No high pressure sales people. Service department is excellent. We are repeat customers. More

Great service,friendly people and they also did a a cleaning on car .they also did a recall issue cleaning on car .they also did a recall issue More

St Augustine Hyundai service was truly professional warm welcoming and great detailed explanation was given. warm welcoming and great detailed explanation was given. More

Did not address my concerns about issues with electronics other than quick check of codes. Poor mpg just brushed off as you are just on the bottom of range. It is 10 mpg below the 2022 I had. Did not know other than quick check of codes. Poor mpg just brushed off as you are just on the bottom of range. It is 10 mpg below the 2022 I had. Did not know the operation of paddle switches More

On 2/10 I took my car in for service at Hyundai, expecting to have one issue resolved. However, when I picked it up, my car had new problems and was no longer drivable. It had poor acceleration, sha expecting to have one issue resolved. However, when I picked it up, my car had new problems and was no longer drivable. It had poor acceleration, shaking, and a knocking noise under the hood. I immediately voiced my concerns, emailing and leaving a review on 2/20. After nearly a month, someone finally came to inspect the vehicle on 3/19. What they found was shocking—cylinders 2 and 3 weren’t even in the spark plugs, and the screws were left inside the driver’s side door. Cylinder 4 was completely disconnected. These careless mistakes explained the severe new issues. It’s disappointing that a dealership can’t be trusted to perform basic repairs without the fear of them intentionally sabotaging your vehicle to charge more money. Mr. DiFeo even sent a generic email stating, “Per Joe’s email below, the inspection wouldn’t have affected the drivability of the vehicle.” Meanwhile, Hyundai never even put my car back together properly. This is not just bad service—it’s a serious safety hazard. More