Hyundai of Trenton - Service Center

The service department at Davis Hyundai of Trenton is HORRIBLE. They do not communicate with you at all. My saga began when I had to have my sunroof repaired because it wouldn't close in late August.. T HORRIBLE. They do not communicate with you at all. My saga began when I had to have my sunroof repaired because it wouldn't close in late August.. They diagnosed the problem and said they needed to order parts. After a month of waiting, I called to see what was going on. Miraculously the day I call - the parts came in. I made an appointment to get the car repaired on a Saturday. I dropped the car off Friday evening. Late afternoon Saturday I get a call from the service tech saying his best mechanic wasn't in and he would prefer for him to do the job since it was pretty intensive. I've been waiting all week and not 1 phone call from Davis with an update or any information about my car. I've made several phone calls to them and always get the "let me check on it and I'll call you back". As of this date and time I still haven't heard from anyone in service. This has to be the most unprofessional, and customer friendLESS entity that I've ever dealt with. Do not and would not recommend this place to anyone. More

It has been extremely difficult, unfortunately, working with their service center. They have had our vehicle in their service shop for nearly 4 months, and they refuse to give our vehicle back, nor have t with their service center. They have had our vehicle in their service shop for nearly 4 months, and they refuse to give our vehicle back, nor have they returned the voice messages left. We'd like to receive communication, but they simply do not return our calls. Even more unfortunate - Hyundai corporate has been unhelpful as well. More

This dealership would not honor the free oil changes that came with my 2021 Hyundai Sonata. Free oil changes came with the lease. I would not recommend this dealership to anyone. came with my 2021 Hyundai Sonata. Free oil changes came with the lease. I would not recommend this dealership to anyone. More

The service department is absolutely horrendous to deal with. We’ll be on our third trip there this week after they’ve had my vehicle for 8 months with little to no communication from the service departmen with. We’ll be on our third trip there this week after they’ve had my vehicle for 8 months with little to no communication from the service department at all. More

Don King my Sale's Person I highly Recommend. I got what I wanted, he answered all of my questions. I would definitely go back. Thank you for such a great experience. I wanted, he answered all of my questions. I would definitely go back. Thank you for such a great experience. More

I had an amazing car buying experience with sales and leasing consultant Ron King! He accommodated all of my needs and requests, and provided the best of service. leasing consultant Ron King! He accommodated all of my needs and requests, and provided the best of service. More

I had an unexpected and amazing experience @ Davis Hyundai. My salesperson, Andrew Gayles-Jones was theee Best! I initially came in for service on my 2015 Hyundai. Andrew put me in a 2020 Sonata w/ Hyundai. My salesperson, Andrew Gayles-Jones was theee Best! I initially came in for service on my 2015 Hyundai. Andrew put me in a 2020 Sonata w/ no money down. Wow! What a surprise! His personality was great. He was oh so helpful and knowledgeable. I couldn't have asked for a better, more attentive, down to earth salesperson. Would I recommend Davis Hyundai? Absolutely! Would I recommend asking for Andrew in sales? You better believe it! Loving my Sonata and my now favorite dealership! More

Everyone was great I was in and out with in houri done remember his name but he was very nice everyone that was there they all get a five stars remember his name but he was very nice everyone that was there they all get a five stars More