Hyundai of Wesley Chapel

Worst dealership service experience EVER. I would never recommend Hyundai of Wesley Chapel. They do not care about you or your vehicle. I would never recommend Hyundai of Wesley Chapel. They do not care about you or your vehicle. More

I was provided a loaner while a warranty repair was completed. Took over 2 months but I appreciate the loaner. The only reason I didn’t give a full 5 stars is because I was not told what to expect with completed. Took over 2 months but I appreciate the loaner. The only reason I didn’t give a full 5 stars is because I was not told what to expect with a new engine. The oil and coolant were absorbed quickly when I drove less than 70 miles which caused it to be really low and had to go back to Hyundai for tests. Nothing was wrong, it was just the parts absorbing the initial fill of fluids. A loaner was provided during that timeframe as well after a little encouraging words explaining the diagnosis should be under warranty since it was the very next day after the warranty pick up. Hope that makes sense. More

Everyone is exceptionally polite, helpful and they go out of their way to assist your customers! of their way to assist your customers! More

Over the top service. Got me right in and took care of my tire!! Respectful and knowledgeable Got me right in and took care of my tire!! Respectful and knowledgeable More

Wesley Chapel Hyundai took great care of my car and gave me a loaner car while it was in service. My cars' issues were handled professionally. I am very satisfied with everything. me a loaner car while it was in service. My cars' issues were handled professionally. I am very satisfied with everything. More

Anthony always does a great job by keeping me informed on what's going on with my vehicle at all times. I appreciate his text and phone calls and he has been a pleasure to work with. what's going on with my vehicle at all times. I appreciate his text and phone calls and he has been a pleasure to work with. More

Took a month to diagnose and fix our problem. Told me I could come and pick it up after about 2 weeks. Went to pick it up(2 hour drive) and was told error code came back on. Did give us a free lo Told me I could come and pick it up after about 2 weeks. Went to pick it up(2 hour drive) and was told error code came back on. Did give us a free loaner vehicle until fixed about two weeks later. Communication could have been much better. More

Very average experience at the dealership, but they did a very poor job of customer retention afterwords. It took over a month to get a second key FOB for my vehicle that was promised with my car. very poor job of customer retention afterwords. It took over a month to get a second key FOB for my vehicle that was promised with my car. More

Better than I expected to be honest, also a little bit more pricey than what I was expecting, but who expects to have to have service done on their car more pricey than what I was expecting, but who expects to have to have service done on their car More

Saleena made me feel like a valued customer. Her explanation in detail and even willingness to pull up a video to explain further was really appreciated. From the moment I exited my car until I Her explanation in detail and even willingness to pull up a video to explain further was really appreciated. From the moment I exited my car until I received my keys when it was time to leave I feel she kept me informed every step of the way. Because of Saleena, I will return Wesley Chapel Hyundai. My experience with her was a 10/10. More