Hyundai of Wesley Chapel

Poor customer service poor communication. Very few text msg, and phone calls. I had to initiate updates Very few text msg, and phone calls. I had to initiate updates More

The customer service has improved quite a bit but there is still room to improve. is still room to improve. More

I had to come in for oil change and tire rotation. pulled up to service port and literally felt like a celebrity. 3 guys ran to my car. one with a number for top of my car. one to open my door and t pulled up to service port and literally felt like a celebrity. 3 guys ran to my car. one with a number for top of my car. one to open my door and took my keys. all with a smile and one to escort me in to lobby and showed me where coffee and bathroom was. (must’ve been obvious on my face. lol). sat down had a leisurely cup of coffe and before I knew it I was escorted back out to my car and handed keys and again all with a smile! I was thoroughly impressed and pleased! very appreciative!! ty again A+! More

The service work was professional and done on time. Jasmine was very professional and kept us updated as the work was completed. Jasmine was very professional and kept us updated as the work was completed. More

Anthony Rodriguez is the most professional and polite employee! Best experience ever at a dealership. employee! Best experience ever at a dealership. More

The price of the service I requested more than doubled at the dealership. The service person was not able to give an explanation other to say he does not set the price. Then asked me if I wanted to him to the dealership. The service person was not able to give an explanation other to say he does not set the price. Then asked me if I wanted to him to get an explanation. No idea what is happening but having knowledgeable people to speak to would be helpful. Also I never received an inspection results nor a email/text alerting me my vehicle was ready. I received a voicemail only. Not was I was told originally. More

Anthony was very professional, helping me diagnose the problem with my car and offering a solution. He was easy to communicate with and kept me updated. He is an asset to your company for sure. problem with my car and offering a solution. He was easy to communicate with and kept me updated. He is an asset to your company for sure. More

I bought this vehicle at 63k miles jist 1 and half month back and during the last service I was told to do a maintenance for $200+ which was supposed to be done at 60k miles, which means vehicle was not ins back and during the last service I was told to do a maintenance for $200+ which was supposed to be done at 60k miles, which means vehicle was not inspected before it was sold to me. When I asked questions, they were not answered and one guy was very rude. More

The staff is outstanding they are true professionals Miss Jasmin is superb she is an asset keep up the good work Jasmin is superb she is an asset keep up the good work More

Very professional and knowledgeable about services needed. Stands on her word as a representative of the company. Just the facts about what needs to be done. She will be one one to go to. needed. Stands on her word as a representative of the company. Just the facts about what needs to be done. She will be one one to go to. More