Back

Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,540 Reviews

1,540 Reviews of Hyundai of Wesley Chapel - Service Center

Sort by
March 06, 2024

Very attentive and great customer service. Appreciate all her hard work and would recommend her More

by JNBWELL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarita Alzate
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan
Mar 06, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

March 06, 2024

Good honest service Good honest service. Jasmine was in constant contact with me from start to finish. Asked me of I understand what was going on with my car. Very attentive More

by LEWIS1ROB
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Yarwood
Mar 06, 2024 -

LEWIS1ROB responded

Jasmine provides great service. No hidden agenda.

Mar 06, 2024 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for Jasmine and our service department team! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

March 06, 2024

Great service and feedback Anthony kept me informed so that I could plan my trip back home accordingly while waiting on the car More

by Bdowning_we3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rodriguez
Mar 06, 2024 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Anthony and our team and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

March 06, 2024

It was great! They kept me inform of my vehicle that Hyundai was refusing to fix so I had to get a new one. More

by KP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Worrell
Mar 05, 2024 -

KP responded

Gabby was my salesperson and she was awesome to work with, most enjoyable experience in buying a new vehicle I have ever had! And Jasmine was my service advisor and she is very sweet and knowledgeable. And a shout out to John in finance for all his help in getting it done!

Mar 06, 2024 -

Hyundai of Wesley Chapel responded

KP, Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

March 05, 2024

Lady was very welcoming, helped all the way throughout the process! Very good experience at Wesley Chapel Hyundai More

by krish1234vasita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 05, 2024 -

Hyundai of Wesley Chapel responded

Hello there, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 05, 2024

It was literally the best that I've dealt with, I dealt with Chevy in the past, and they do not compared to your service More

by MELINDASHAFFER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rodriguez
Mar 05, 2024 -

Hyundai of Wesley Chapel responded

Hi there, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 05, 2024

Timely, clean & efficent All staff were pleasant. Dealership was easy to access and well organized. Will return & reccomend to others. More

by BNJN410
Recommend Dealer
Yes
Employees Worked With
Peter Buscemi
Mar 05, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

March 05, 2024

Very polite and willing to go the extra mile to get the deal done. I am a repeat customer who has now leased 8 vehicles with this dealership and I would not want to go anywhere else! More

by JANET_FRYE
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Worrell
Mar 06, 2024 -

Hyundai of Wesley Chapel responded

Janet, Thank you! Justin and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

March 05, 2024

Had our car for over 3 weeks and did not complete any repairs to fix our transmission that they replaced less than 1,000 ago that is now duplicating the same issues. Gave us car back with the gas light o More

by David
Purchase Time
Recommend Dealer
No
Employees Worked With
Anthony Rodriguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rodriguez
Mar 05, 2024 -

Hyundai of Wesley Chapel responded

Hi David, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to make this up to you. Please contact our manager at (813)751-0999 so we can make your experience a positive one.

March 05, 2024

Jasmine was able to get my car in to have an oil leak repaired. Was told I would have to leave my car and wait 3-5days until they could work it in! I was very pleased that Jasmine got it looked at and fi More

by MACOHEARN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Yarwood
Mar 05, 2024 -

Hyundai of Wesley Chapel responded

Hi Macohearn, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Feel free to reach out to us if you need anything. Have a wonderful day.

...
108
...