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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,447 Reviews

1,447 Reviews of Hyundai of Wesley Chapel - Service Center

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January 18, 2024

Anthony— nice- polite and kept me informed—asked if he could help me in any way —good at his job— More

by RITA
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review, Rita. We're happy to hear that Anthony and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

January 18, 2024

I like Hyundai first experience of checking my tire. Joel helped me and guide what to do next with my car and give portions to choose. More

by HONGAIZHAN
Recommend Dealer
Yes
Employees Worked With
Joel
Jan 17, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

January 18, 2024

The service was fast and I did not wait tò . long .the waiting room was clean. More

by DATINNEL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Jan 18, 2024 -

Hyundai of Wesley Chapel responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

January 18, 2024

Excellent service and great work done on my Hyundai Sonata. Shoutout to Jasmine Yarwood for her personal contribution. More

by FBN1503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
Jan 18, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jasmine and our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

January 18, 2024

The dealership, since being renovated has improved in the areas of communication and answering phone calls. More

by RHEMSTREET513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Beswick
Jan 18, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

January 18, 2024

Devin was great and very knowledgeable about the Santa Cruz. He took time to explain all the features. Thanks for the care! More

by LOWELLMIKE07
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sessa, JAY Lack, Devin Lack
Jan 18, 2024 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Devin met your expectations. Thank you for choosing Hyundai of Wesley Chapel, Mike, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

January 18, 2024

Latest warranty service was fine. Regular services are expensive and not as convenient local services. More

by DIHASLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No contact with sales
Jan 18, 2024 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

January 18, 2024

Jasmine was the best,she helped me & got me a rental a few days before the holidays. More

by allisonwasko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Jan 19, 2024 -

Hyundai of Wesley Chapel responded

Allison, Thank you for taking the time to share your feedback with us. Jasmine and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

January 18, 2024

My service consultant is Anthony absolutely fantastic. Took very good care of me along with everybody else. Highly recommend. More

by HEARTARMY200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear Anthony and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

January 18, 2024

Saleena was a pleas to work with when I brought my car in for service. It was my first visit to this dealership and it was a pleasant experience. More

by Designsbydeb48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena Crespo
Jan 19, 2024 -

Hyundai of Wesley Chapel responded

Deb, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Saleena met your expectations. Thank you again for choosing Hyundai of Wesley Chapel, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

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