Hyundai of Wesley Chapel - Service Center

The staff was great, but I feel that the sales pitch they were given could have been clearer. Before making the purchase, I was told "free oil and filter changes for 3 years". However, when I called about t were given could have been clearer. Before making the purchase, I was told "free oil and filter changes for 3 years". However, when I called about the first oil change, I was told it "Well actually it's only one oil and filter change per year for a total of 3. Jose the Service Manager later clarified to me that it can go up to 4 "free" oil and filter changes in three years IF the car milage driven and type of driving require it. That promise was the final item that made me sign on the bottom line. I learned my lesson. I should have asked for clarification at the time of purchase to ease my mind. More

Anthony & his service team were great. Very friendly and very professional. Thank You Waiting room was nice and comfortable too. Tks Very friendly and very professional. Thank You Waiting room was nice and comfortable too. Tks More

Great dealership great atmosphere Very polite associates clean place Will recommend other people to go to the dealership clean place Will recommend other people to go to the dealership More

You let me know what was going on every step of the way. I like the system where you pick the services that you want. I like the system where you pick the services that you want. More

I didn't have an appointment but there was a safety concern with my car and they took me in. AJ was incredibly kind, calm, and communicative. It was a pleasure to work with him concern with my car and they took me in. AJ was incredibly kind, calm, and communicative. It was a pleasure to work with him More

I went in for service and Anthony Rodriguez helped me during my appointment and he was great. I would rate him a 5. during my appointment and he was great. I would rate him a 5. More

Polite Polite and courteous service. Joel made it very easy . Relaxing environment. Polite and courteous service was provided by Joel . A very relaxing and spacious environment. Joel mad Joel made it very easy . Relaxing environment. Polite and courteous service was provided by Joel . A very relaxing and spacious environment. Joel made everything very easy . More

Jasmine and her team were A+. The communication and overall experience was exceptional Would highly recommend and continue my service with them The communication and overall experience was exceptional Would highly recommend and continue my service with them More

I had a nice experience with the service. ....very professional 100 percent satisfied I will recommend ....very professional 100 percent satisfied I will recommend More

Was really good but I did come home low on coolant after the coolant flush. We have multiple Hyundais at home so I had some coolant on hand. No big deal but just letting y'all know. the coolant flush. We have multiple Hyundais at home so I had some coolant on hand. No big deal but just letting y'all know. More