Hyundai of Wesley Chapel - Service Center
Wesley Chapel, FL
1,442 Reviews of Hyundai of Wesley Chapel - Service Center
My car came back exactly as it was before service. Exhaust pipe still makes the same noise as before, air conditioner still has the same strong smell and they returned it with so much dust, didn’t eve Exhaust pipe still makes the same noise as before, air conditioner still has the same strong smell and they returned it with so much dust, didn’t even cleaned it after 10 days in a patio. Misinformation as to what services were actually performed. I did not receive any invoice detailing what was done to the car and the service department gave me contradictory info regarding what parts were replaced over the phone. More
Anthony made my visit to Hyundai very easy and relaxed. He explained everything the techs found and was most important to be done and could wait a little while. He never made me feel stressed or bad for ch He explained everything the techs found and was most important to be done and could wait a little while. He never made me feel stressed or bad for choosing not to have a service performed. He kept me updated as to the status of my vehicle and even had it washed for me because he saw that it was dirty since I had been behind a truck carrying limestone! I also got the chance to see and chat with my salesperson Robb. He always takes the time to stop and say hi when he sees me in the lobby. It’s people like Anthony and Robb that make the hour plus drive to Hyundai worth the trip! More
Waited while one service tech he would be with me shortly. Kristen came in and asked if I was being helped which I said no. She took me right away. shortly. Kristen came in and asked if I was being helped which I said no. She took me right away. More
It was fast and friendly The service advisors were friendly and the service was completed quickly. friendly and the service was completed quickly. More
Anthony is great but the prices for an oil change and tire rotation is ridiculous. $59.00 for a tire rotation. And $69.00 for an oil change. tire rotation is ridiculous. $59.00 for a tire rotation. And $69.00 for an oil change. More
I went to get and oil change and they checkex other thinhsdone but I need more work done. thinhsdone but I need more work done. More
A safety recall that was an hour service was 3 hours. Antonio texted me when I got there but never responded to 2 texts I sent to him while there. My car was brought to me in the rain, my door was held o Antonio texted me when I got there but never responded to 2 texts I sent to him while there. My car was brought to me in the rain, my door was held open while I walked to my car in the rain as rain wet my door & seat. More
Got my repairs done the same when originally it was gonna take 24-72 hours. Got my repairs done the same day when originally it was gonna take 24-72 hours. take 24-72 hours. Got my repairs done the same day when originally it was gonna take 24-72 hours. More
Hard to reach service online or by phone. No documentation recalls were done/repaired. Only “addressed.” Sold my Hyundai because couldn’t park in garage. Afraid my house would burn down. No documentation recalls were done/repaired. Only “addressed.” Sold my Hyundai because couldn’t park in garage. Afraid my house would burn down. More