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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,519 Reviews
Call Service Center (813) 279-7400

1,519 Reviews of Hyundai of Wesley Chapel - Service Center

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October 27, 2023

Service was slow didn't get a call back about my car and the check engine light came back on More

by hleonard3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lamar Browne
Report | Print
Oct 30, 2023 -

Hyundai of Wesley Chapel responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sincerely, Jose Gesmondi Service Manager

October 27, 2023

I went in with an appointment, but I was on a time crunch to get to work so Antonio made sure I was in an out quickly. More

by YKNOTME3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Brown
Report | Print
Oct 27, 2023 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for Antonio and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

October 27, 2023

Fast considerate and helpful Both Amy and Ivan were amazing Amy and Ivan should get bonuses for how they treat customers More

by swiss919
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Rigsby
Report | Print
Oct 29, 2023 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

October 27, 2023

Kristen was very pleasant and took great care of me. She got me a ride to and from the Grove so I didn’t have to wait in the lobby. Location is very clean and offers water and snacks. Although it is not More

by Rlee0011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
Report | Print
Oct 29, 2023 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

October 27, 2023

Nice new clean showroom and waiting area good experience oil change only took little over an hour More

by JOEZEESR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Browne
Report | Print
Oct 29, 2023 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

October 27, 2023

Service and facilities are great as usual Amy was very professional as well as the receiving staff. More

by Condecabillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Brown
Report | Print
Oct 29, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

October 27, 2023

Antonio was great. Wait time was a little long but he communicated, and they were doing renovations and such cant reslly be mad at that they were still efficient as can More

by jcottrell94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Brown
Report | Print
Oct 29, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for taking the time to leave us a five-star rating. We're glad to hear that you found your experience with Antonio to be a positive one. We truly appreciate your business. Sincerely, Jose Gesmondi Service Manager

October 26, 2023

They swift customer service and they didn’t try to push anything on me I didn’t need which I appreciated More

by IRISHCROW09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Lane
Report | Print
Oct 27, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

October 26, 2023

Clean, staff friendly, polite. I only dealt with Antonio and Christine. Both excellent. My visit was good experience. Thank you. More

by pastornick3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRISTINE ? , Antonio Brown
Report | Print
Oct 27, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

October 25, 2023

Antonio Brown greeted me with a smile and made sure I was good to go! More

by Garciiiia23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Brown
Report | Print
Oct 25, 2023 -

Hyundai of Wesley Chapel responded

Thank you! Antonio and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

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