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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,449 Reviews

1,449 Reviews of Hyundai of Wesley Chapel - Service Center

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February 01, 2025

I’ve been bringing my car to this dealership for a while now, and I’ve noticed how much they’ve improved over time. So far, they haven’t missed the mark when it comes to service. One thing I really apprecia More

by RENEIRO.E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin
Feb 03, 2025 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

February 01, 2025

Professional, friendly and knowledgeable staff. Making sure that I understand any issues with my car. More

by KATIELUISKW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Battinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Telon Gumbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Hyundai of Wesley Chapel responded

Hi Katie: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

February 01, 2025

Easy to set appointment. Ready for me when I arrived. Completed service in acceptable time. Very courteous and kept me apprised of progress. Thanks for a job well done! More

by GETINFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

January 31, 2025

So nice! ! Very efficient, knowledgeable and clean. They didn’t try and upsell which is refreshing. More

by LLITTLE783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Hyundai of Wesley Chapel responded

Thank you! Jasmine and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

January 31, 2025

I received Excellent Service when I visited this Dealership Service Center. I did not have an appointment, but they got me in quickly. More

by byfaithkb8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Jan 31, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear Nicholas and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Sincerely, Jose Gesmondi Service Manager

January 31, 2025

From the start to the end, communication with the advisor and service was accurate on my vehicle. More

by Monica Pistocchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Martin Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Hyundai of Wesley Chapel responded

Monica, Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

January 31, 2025

Customer service was very friendly and helpful and made the scheduling process easy. The service was completed faster than expected. More

by dtmitchell5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena Crespo
Feb 01, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your business and this service review. We're happy to hear Saleena and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Sincerely, Jose Gesmondi Service Manager

January 31, 2025

Staff was courteous and professional. Waiting area was clean and comfortable. Coffee machine seemed to pose operational challenges. Posted operating instructions would be beneficial. More

by RIEGERVE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

January 31, 2025

Professional treatment from drive up to check out. Great service person who loves product he represents. Nice waiting area and fast turnaround. More

by GHODUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gesmondi
Feb 01, 2025 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! Jose and our team look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

January 27, 2025

Had no issues came right over picked up car did the work about 3 hours later called me and I picked it up everyone was so nice More

by Jerry Willoughby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, Jerry, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

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