Hyundai of Wesley Chapel - Service Center

Waited a little longer than expected . I had to go check on my vehicle after 1hr 30 minutes still on the lift. I had tire rotation noticed some shaking when I am breaking I didn’t feel tha I had to go check on my vehicle after 1hr 30 minutes still on the lift. I had tire rotation noticed some shaking when I am breaking I didn’t feel that before. I will call the service center and have that checked out. More

The service time and communication were good, but I had a disappointing experience with the car wash. At the time of booking my appointment, I requested a full interior and exterior car wash. However, when I disappointing experience with the car wash. At the time of booking my appointment, I requested a full interior and exterior car wash. However, when I picked up my car, it hadn’t been cleaned. Upon asking, I was told this detail wasn’t noticed in my reservation. One of the staff then sent my car to a nearby Chrysler dealership for a machine wash. Unfortunately, the cleaning was subpar. The exterior came back wet, leaving water spots, and the interior hadn’t been touched. This was very frustrating and something I’d never agree to again. This car wash service should be included automatically as part of the maintenance service. When I had a Toyota, I didn’t even have to ask—it was done as a standard part of their excellent customer care. This isn’t the first time I’ve had issues with Hyundai’s cleaning service. On a previous visit, I had a deep cleaning voucher, and they didn’t honor it. The pattern of poor service in this area is a disappointment. More

I have had again another great experience with the excellent customer service provided by the Service Department in Hunday Wesley Chapel for a walk in oil change. I was received with a great attention excellent customer service provided by the Service Department in Hunday Wesley Chapel for a walk in oil change. I was received with a great attention and Marvin was very accommodative with my schedule. Thank you for a great customer service. Please continue offering customer with the sale 5 stars service More

AJ was super. Everyone I dealt with in the Service Department was very friendly. I will continue to use the service but will not trust the Sales Department. Everyone I dealt with in the Service Department was very friendly. I will continue to use the service but will not trust the Sales Department. More

I love Wesley Chapel dealer because they are prompt and honest and the salesman gave us a very fair price for the car. I was very Satisfy honest and the salesman gave us a very fair price for the car. I was very Satisfy More

Quick and efficient service every time I go there. The new building is very clean with lots of natural light. The new building is very clean with lots of natural light. More

Service rep is the only one that i will trust to give advice on my vehicle. Very professional and reliable. advice on my vehicle. Very professional and reliable. More

$700 for a door handle? !?!!! What a rip off!! Will return to this service department if it is my last and ONLY choice. !?!!! What a rip off!! Will return to this service department if it is my last and ONLY choice. More

Worst shoping experience I've ever had. Everyone act as they are God. But one you commit to a purchase, no one wants to talk to you about your concerns or problem. Everyone act as they are God. But one you commit to a purchase, no one wants to talk to you about your concerns or problem. More

Took my vehicle in over a month ago to get an issue fixed under warranty. It was the 3rd time having the vehicle in for the same issue. Was told that they would have to order parts and would call me to bring under warranty. It was the 3rd time having the vehicle in for the same issue. Was told that they would have to order parts and would call me to bring the vehicle back in a fourth time when the parts came in. It's been a month and have bit heard back and can't get in touch with the service consultant. More