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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,492 Reviews
Call Service Center (813) 279-7400

1,492 Reviews of Hyundai of Wesley Chapel - Service Center

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December 06, 2024

Professional and punctual with a knowledgeable staff and comfortable sitting area. Thank you for being here. More

by IBETTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Chaplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Battinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarita Alzate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2024 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

December 06, 2024

Jasmine was very helpful and nice. I would 100% recommend her to anyone for service needs! More

by andrewwrage15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2024 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Andrew, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

December 04, 2024

Very Friendly staff, awesome customer service. Jasmin is really very knowledgeable. Over all good experience. More

by MONALP28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad Jasmin was able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

December 04, 2024

Anthony is a great service technician. He’s very attentive and helpful. I think he’s great More

by dscairo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear Anthony and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

December 04, 2024

Dealership very clean and the employees and sales reps very pleasant to work with them. More

by BIGFOGPAPAJOE55
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabio Castellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

December 03, 2024

Salena took very good care of me. I was very comfortable dealing with her and she kept me informed while I waited. More

by GEORGE@AFSUPPLY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena
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Dec 03, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much, George, for your kind words for Salena and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

December 03, 2024

The Service Department is great. My advisor Anthony was very pleasant to deal with. The waiting area is very clean and comfortable. Anthony checked in on me a couple times to make su More

by KENARI1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Anthony here at Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

December 03, 2024

Pedro was wonderful in all respects. Hope to have him next time. Merry Christmas all . More

by rebgrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Alicea
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

December 03, 2024

The issue I brought the car in for was not resolved. Said they couldn’t find anything and to wait until it happens again and bring it back More

by MSHAFFER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Hyundai of Wesley Chapel responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sincerely, Jose Gesmondi Service Manager

December 02, 2024

Communication with this dealer was superior to Hyundai of Central Florida. Anthony listened to my concerns and addressed them to the best of his ability. We will no longer be dealing with Hyundai of Central More

by msfit138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad Anthony was able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

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