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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,493 Reviews
Call Service Center (813) 279-7400

1,493 Reviews of Hyundai of Wesley Chapel - Service Center

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December 02, 2024

Communication with this dealer was superior to Hyundai of Central Florida. Anthony listened to my concerns and addressed them to the best of his ability. We will no longer be dealing with Hyundai of Central More

by msfit138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad Anthony was able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

December 02, 2024

Working with Jasmine is like going over a family members house. She always ensure I am satisfied and the complaint came in about my vehicle has been resolved. More

by vickcarson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Hyundai of Wesley Chapel responded

Vick, Thanks for sharing your thoughts about your experience working with Jasmine here at Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

December 02, 2024

Nico always does a great job of understanding my needs and answering any questions I may have. My vehicles are returned to me timely and with all maintenance completed. More

by TENORICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nico
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Dec 03, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with Nico and our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

December 02, 2024

The employees were very helpful and professional. The person that took care of me Andrew was amazing. More

by Isolina.santiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Caruso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe it was Andrew. Best customer service.
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Dec 03, 2024 -

Hyundai of Wesley Chapel responded

Isolina, We are very happy to hear Andrew provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

December 01, 2024

Service was completed on my vehicle while waiting in their clean lobby area. Everyone was very nice there! More

by MARSHA.HOWARD1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Rodenbach
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Dec 01, 2024 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, Marsha, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

December 01, 2024

Excellent personable service was able to answer all questions and got my vehicle back in a very timely manner. More

by TAURUS.LEON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2024 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

November 30, 2024

Great job by all on the recent maintenance of my Santa Fe. Nico always keeps me informed and lets me know of any additional services that need to be considered. My car was ready faster than expected. More

by TENORICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico
Report | Print
Dec 01, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

November 30, 2024

Pedro Rico was the best yesterday when ser icing my car. Most likely will like to deal with him again. More

by LUISR.MELENDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Rico
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Dec 01, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Pedro here at Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

November 30, 2024

Justin Worrell our service advisor did an excellent job. Very helpful. He was very knowledgeable and professional. More

by LA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

November 30, 2024

Everyone was very helpful. I am glad that I found such a helpful, supportive service. More

by rwaters16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2024 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

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