I-95 Nissan

I called to see if they had the car online available VIN: 5N1BT3AA5RC672734 advertised at $17995 but you can even get a better price. They did so I brought my daughter who saved money to get a car, and I wa 5N1BT3AA5RC672734 advertised at $17995 but you can even get a better price. They did so I brought my daughter who saved money to get a car, and I was going to pay the difference. We test drove it and she loved it. We were going to pay cash for the car. The dealer brought the paper that had the cost, and it was $29,019.71. I asked how that can be and was told we have to much in the car you have all these fees you have to pay. This is why car salesman have such a bad reputation situations like this are crazy and insane. I have been asking everyone about this and everyone said this is a rip off and told me to write a review. I waited to cool off a little but can't because every time I show it to someone else, they laugh and are in shock. There should be some law against things like this and not only broke my daughter's heart but wasted half our day, I can't post the paper because I only have a picture of it and has too much of my information on it. More

La atencion en este concecionaria de Nissan todos son muy cordiales y lo hacen sentir como si fuera familia de uno, lo mas importante estan pendiente de ustedes y del carro que uno adquiere les agradezco por cordiales y lo hacen sentir como si fuera familia de uno, lo mas importante estan pendiente de ustedes y del carro que uno adquiere les agradezco por eso por estar pendiente More

I have not owned or leased a Nissan in 3 years, and I have not leased from this dealership since 2020, yet every week I am getting phone calls, texts, and emails from this dealership asking me if I still have not leased from this dealership since 2020, yet every week I am getting phone calls, texts, and emails from this dealership asking me if I still own a Nissan car and to come get maintenance on my Nissan vehicle (again that I have not had for over 3 years, and nearly 5 years from this specific dealership). I’ve requested to be taken off of every communication list every single time I receive a call, I unsubscribe from emails and texts, and yet they continue to harass me. I was mostly recently referred to as “Karen” and hung up on by Josue Fernandez from this dealership, so I felt compelled to write this review, as anyone who is looking for professionalism and to not be harassed should stay FAR away from this sorry excuse of a business. More

What a great experience! I have left so many reviews for his dealer and speak highly to everyone who asks where I bought my car from. Thanks Josue, Kyleen and Xavier Rivera i I have left so many reviews for his dealer and speak highly to everyone who asks where I bought my car from. Thanks Josue, Kyleen and Xavier Rivera in service. More

Greenacres and I-95 customer for life! Huge thanks to Jameriah and Kylinn who helped me with a few things on my new purchase. Great staff you all have! Thanks again :) Huge thanks to Jameriah and Kylinn who helped me with a few things on my new purchase. Great staff you all have! Thanks again :) More

ZERO STARS! ! HORRIBLE CUSTOMER SERVICE BY THE SERVICE DEPARTMENT! A FIRST TIME EVER BEING TREATED THIS WAY! I WENT TO SEE RANDY AND I EXPLAINED I HAVE BOUGHT 2 O ! HORRIBLE CUSTOMER SERVICE BY THE SERVICE DEPARTMENT! A FIRST TIME EVER BEING TREATED THIS WAY! I WENT TO SEE RANDY AND I EXPLAINED I HAVE BOUGHT 2 OF MY NISSAN ROGUE'S HERE IN THE PAST- MY REASON FOR THE VISIT - I WAS HAVING AN ISSUE WITH MY KEY FOB, Subject: Formal Complaint Regarding Service Experience at West Palm Nissan To Whom It May Concern, I’m writing to express my extreme dissatisfaction with the service I received at West Palm Nissan, specifically from a service advisor named Randy. As a returning customer who has purchased two Nissan Rogues from your dealership in the past, I was shocked by the dismissive and unhelpful treatment I received. I came in with a simple concern regarding my key fob, which had a new battery I had installed myself. I asked Randy if he could check whether the battery was installed correctly or if it might be dead. He refused to even open the key fob unless I agreed to a $250 diagnostic fee, stating I would only be charged if the issue wasn’t related to the key fob. Frankly, I found this approach excessive and unnecessary for such a basic request. I asked three times if he could simply check the battery before jumping into a diagnostic fee, and he repeatedly refused. His tone changed the moment I said I couldn't pay the $250, and he dismissively told me he would send me on my way. To make matters worse, I asked about resetting the car’s system and was told that would also cost $250—despite the fact that a basic battery disconnect/reconnect often resolves minor electronic issues and takes just a few minutes. Out of frustration, I visited another dealership—not a Nissan dealer—and explained the same issue. Their service representative immediately opened my key fob, saw that the battery was loose, reinstalled it properly, and the key fob worked perfectly again. They did this free of charge, without hesitation, and with courtesy and professionalism. I was never their customer. The contrast in treatment was staggering. I am deeply disappointed that, as a past customer, I was treated with such disregard by your service department. The refusal to perform a basic check without first demanding a high diagnostic fee felt like a tactic to pressure me into unnecessary charges. As a result of this experience, I will never return to West Palm Nissan/95-Nissan, and I will make others aware of my experience so they can make informed decisions. I hope this feedback is taken seriously. No loyal customer should be treated this way. More