I-95 Nissan

No call back I called this dealership (on a Mon.) to speak to a service advisor to ask a couple of important questions before scheduling an appointment for service I called this dealership (on a Mon.) to speak to a service advisor to ask a couple of important questions before scheduling an appointment for service on a 2013 Frontier (18000 miles) that had a manufacture's defect resulting in a water leak, but the receptionist told me that they were all busy and took my name and number to have one call me back. By Weds. I still had not received a call back from them. I called this dealership because it is closest to me and more convenient than the dealership where the vehicle was purchased (Grieco Nissan in FT. Pierce) which is an hour drive away. When I didn't hear back from West Palm Beach Nissan, I then called Grieco and immediately connected to a very pleasant, professional and helpful person in service who setup an appointment for the next day to have me drop off the vehicle, get a rental from them and have it fixed at no charge at all (even for the rental) because this defect had previously occurred to a few other 2013 Frontiers. I've read the negative reviews about WPB Nissan and this review falls in line with them. Thanks alot WPB Nissan for not even taking the time out of your busy day to return a call. More

Excelent Knowledgable service I will recommend Nissan to everyone. Ben my sales officer was knowledgeable and a good listener. He made me feel special and he answered all my questi I will recommend Nissan to everyone. Ben my sales officer was knowledgeable and a good listener. He made me feel special and he answered all my question. I got the vehicle I wanted. More

hate everything about this place, all lies told I have another complaint about West Palm Beach Nissan, I recently taken my 2012 Nissan Altima to diagnose the reason why my passenger seat airbag ligh I have another complaint about West Palm Beach Nissan, I recently taken my 2012 Nissan Altima to diagnose the reason why my passenger seat airbag light malfunction and I was told that I need the complete seat bottom parts and labor was about $800 (3?? I parts and $4?? Labor)so I did some research and the OEM passenger seat occupancy sensor is $87. Not only that, I did more research before ordering and I was told that it just needed to be reset because the CD Player was changed so I found out how to reset it and did so. Now it works perfectly !!!! The moral of the story is that the dealership lied trying to make money !!!! This is just one complaint of five More

Excelent service I recommend Nissan to everyone and if you want a good deal look for Samuel he is really good and he knows really good how to give you what you needs a I recommend Nissan to everyone and if you want a good deal look for Samuel he is really good and he knows really good how to give you what you needs and want ?? More

I wish I could give zero stars! Horrible dealership, internet experience was the absolute worst ever. They just wasted my time. I would highly not recommend dealing with these guys w Horrible dealership, internet experience was the absolute worst ever. They just wasted my time. I would highly not recommend dealing with these guys who have mid-80s sales techniques of jerking you around, trying to play games with the payment number, trying to be buddy/buddy. RUN AWAY! I happily purchased a 2015 Nissan Murano from Wallace Nissan and the experience was great. More

Great experience, friendly staff! The staff at Nissan West Palm Beach was awesome! They answered all my question, offered the best deals, and they were very professional! All departmen The staff at Nissan West Palm Beach was awesome! They answered all my question, offered the best deals, and they were very professional! All departments work hard to help customers feel satisfied! More

Not Honoring Service The new "West Palm Beach Nissan" is not honoring anything that Napleton Nissan gave to the customers. They keep saying "they have nothing to do with N The new "West Palm Beach Nissan" is not honoring anything that Napleton Nissan gave to the customers. They keep saying "they have nothing to do with Napleton" but that bottom line is when they bought out Napleton they bought the customers that came with it. They were very rude in the service department about this. They just kept repeating the same thing over and over "we have nothing to do with Napleton". They are not customer friendly! More

One of the best dealership in West Palm Beach (No xxxxxxxx)! This my second time purchasing a brand new car from this dealership. I told them from the beginning, I have no money for a down payment and they kept This my second time purchasing a brand new car from this dealership. I told them from the beginning, I have no money for a down payment and they kept on coming back asking for a down payment but in the end they worked it out and it was a great offer. I walked in sad from the beginning when I found out I had to pay over $600 for my old car and then I remembered I spoke to Emmanuel Saintil (Manny), and as soon as I started to talk to him, we immediately connected. He made me happy all day and entertained me. Mr. Tyrone Taylor and Steve Cobb had my back and they helped me to the end. We need more dealerships like this one. As usually Ramzan Basir always help me out and takes care of me. I can't believe I drove off the lot with a brand new, 2015 Nissan Altima and I love the metallic color. It was a perfect match for me. You won't regret going here, I you chose this dealership please choose the following associates to work with and no else. Of course, I can't forget Malik the finance rep, this guy has a nice personality and you can trust him on his words while signing, believe me. I hate fake people and hearing xxxxxxxx, I use to work in the BDC Department for Napleton, so I know all the crap and scam talk. You won't have that we these associates at this dealership. More

Napleton service does not stand behind Factory Bumper to Bum Their sales people are very attentive and polite, not over whelming, buying a new vehicle was very easy. Service employees like Joe very negative they Their sales people are very attentive and polite, not over whelming, buying a new vehicle was very easy. Service employees like Joe very negative they will express negativity when bringing in your new vehicle for warranty issue's, Even going out of their way to lie to Nissan Motor Corp. I've had 3 major issue's with my 2013 Frontier,. Only the last time at end of warranty did they stand behind their warranty for replacing worn out cheap rubber seals around inside of door panels. I haven't listened to my broken radio speakers since August of 2013 , approximately 3 months after purchase. I would NEVER buy any vehicle let alone a Nissan from Napleton ever again. More

Thank you! A positive note on behalf of Michael Balek, Michael made buying an automobile an enjoyable experience. This dealership has a different approach to the A positive note on behalf of Michael Balek, Michael made buying an automobile an enjoyable experience. This dealership has a different approach to the business. Michael was great as were his co workers Paul and Mallike. I would recommend this dealership to family and friends. More