I-95 Nissan

Very nice salesperson. The only thing I would change is the time spent after we took the decision to purchase. It was like never-ending. other than this very nice experience. Will definitely go back. the time spent after we took the decision to purchase. It was like never-ending. other than this very nice experience. Will definitely go back. More

Made an appointment and drove 1 1/2 hours to Napleton's Nissan/Kia. On the web site they had a promotion of 125% of Kelly Blue Book value for your trade in. As I told others of the promotion eve Napleton's Nissan/Kia. On the web site they had a promotion of 125% of Kelly Blue Book value for your trade in. As I told others of the promotion every single person said "no way" , they will never do that", Not going to happen" but me being so very naïve said of course they will I have it right here in writing what else could they do!? HOW WRONG I WAS HOW RIGHT MY FAMILY AND FRIENDS WERE!! They took my 2006 Lexus RX330 out for a look see and returned. My Lexus is fully loaded, AWD, heated seats, sun roof, leather, HID adaptive headlights, headlight washers, rain sensing wipers, Bluetooth, integrated phone, illuminated entry, 18" wheels, power tilt and telescope steering wheel, memory driver, power/heated mirrors and the list goes on and on. Now enter the proclaimed "General Manager" Scott Pipkin who tells me I have no option packages on my Lexus RX330 and I say of course I do I have every option available in 2006 except the leveling which Lexus pulled and D/C, Mr Pipkin said no you don't if you did you would have a third row seat, obviously he knows absolutely nothing about a Lexus RX330 as they NEVER EVER had a third row seat on them! NEVER! I challenged him to look it up on the Lexus site and you will see I have the Premium and the Performance Packages, he refused. He reduced the value of my 2006 Lexus RX 330 with 82000 miles no accidents and great female condition no scratches, no nicks, no dents waxed yearly is worth $6,000 less than KBB because there are no option packages on my Lexus!! I am very upset and tell him he needs to either ask someone that knows what they ar talking about or look it up to which he said no I don't. I told him he either had no integrity or he was just a liar at which time he told me to leave his dealership and I did. Now I drove 1 1/2 hours each way because I thought it was a great deal on exactly the car the color and options I wanted. I was ready to drive it home but not when the very knowledgeable "General Manager" tells me the value of my Lexus is $11,000 and he would go 125% above that which still did not bring it up to the base KBB value... No Thank you and idiot I am not! I asked to speak to someone above Mr. Pipkin to which he responded "ain't no one here gonna talk to you" obviously his education is no better than his knowledge base. Really people help me out here... was he just lying to get out of paying the 125% of KBB value in the Napleton's promotion or did he really not know and refuses to admit he is wrong? Anyway Napleton's lost not just the sale to me. If you are from around the area perhaps you remember Mr. Pipkin from a couple of years ago when Toyota had all of the problems, Napleton's sent out t Toyota owners what looked to be an official recall for their Toyota it was a scam to sell them a Nissan. Mr. Pipkin at the time spoke to every media outlet he found trashing Napleton's for the scam and how wrong it was.... apparently your stripes aren't any different are they Scott? More

Mo was helpful, attentive, and efficient! He patiently went through all the detail of each model he showed me. It was the best car buying experience! I would highly recommend him to everyone it know! went through all the detail of each model he showed me. It was the best car buying experience! I would highly recommend him to everyone it know! More

I went to 5 other dealerships with no luck. I liked this I went to 5 other dealerships with no luck. I liked this dealerships prices. The online cars for sale actually existed and for the price listed. Got I went to 5 other dealerships with no luck. I liked this dealerships prices. The online cars for sale actually existed and for the price listed. Got me out the door quick ;) Thanx Steve More

Excellent prices excellent sales staff. Steve gladly stayed very late to get a deal done, and his service after the sale to acquire additional keys was greatly appreciated. stayed very late to get a deal done, and his service after the sale to acquire additional keys was greatly appreciated. More

I have been a customer of Napleton Nissan since 2007. I purchased my third Altima on Tuesday from this dealership. The staff has always been professional and caring to me as a customer. I recently had a purchased my third Altima on Tuesday from this dealership. The staff has always been professional and caring to me as a customer. I recently had a problem with my account with Nissan Finance which created a problem for me re-newing my lease. When the issue was discovered and resolved, the staff at the dealership went over and beyond to help me make my purchase and get the best deal possible. The environment at Napleton Nissan is laid back and friendly. They are truly a great group of people who go the extra mile to help their customers. I would recommend this dealership to everyone! More

Ram was very friendly and patient, ss well as persistsnt. I really enjoyed working with him. He was helpful in helping me and my dad find the right car for us. Thank you Ram! Keep up the good work. I really enjoyed working with him. He was helpful in helping me and my dad find the right car for us. Thank you Ram! Keep up the good work. More

Steve Pearl was phenomenal. From the second I walked in until I left with my car. Steve valued my time, dealt with integrity and made me feel like I was valued even though I had not yet purchased. I am ext until I left with my car. Steve valued my time, dealt with integrity and made me feel like I was valued even though I had not yet purchased. I am extremely hard to please and had been frustrated by numerous dealerships. I knew with Steve I was getting the very best deal the market offered and I will be recommending Steve Pearl and Napleton Nissan to everyone I know. More

Great Experience! Yefim Koza - the guy from Nissan worked very hard for 2 days to get the car I wanted. Considering my particular situation (I just moved to US, so no credit history at all), I got a great de very hard for 2 days to get the car I wanted. Considering my particular situation (I just moved to US, so no credit history at all), I got a great deal in a record time! And also I got a good advice on what I should do in the future regarding an eventual re-financing. They also fixed some minor scratches and even replaced the tires (although the car had only 26.000 miles). The car is great! I know where I am going to buy my next car! More

Steve Pearl was a pleasure to deal with. The process was very quick. Steve did his homework on my previous lease, and had options and details ready when we walked into the store. Test drove the car, listene very quick. Steve did his homework on my previous lease, and had options and details ready when we walked into the store. Test drove the car, listened to reality, and accomplished what we came to do. He provided 100% of his attention while we were there, unlike previous car buying experiences where we were left waiting as the salesperson schmoozed other customers. Steve was focused and professional; cordial and polite. We will tell our friends to make an appointment with Steve Pearl if they are in the market for a new car. He was great! More