I-95 Nissan

Ramzan was very friendly and helpful. He offered me a great deal on my trade-in. Showed me how to use some of the cool features in my new car. And set me up for a minor fixup on my purchase. Will recom great deal on my trade-in. Showed me how to use some of the cool features in my new car. And set me up for a minor fixup on my purchase. Will recommend. More

Steve Pearl at Napleton Nissan in West Palm Beach the best he could to accommodate my time limitations and got everything facilitated for me as fast as possible. He was unfailingly polite despite my rush best he could to accommodate my time limitations and got everything facilitated for me as fast as possible. He was unfailingly polite despite my rushed attitude and got me the best deal he could. He also spent a great deal of time explaining all of the features of the vehicle. He was very helpful to me in making an easy transition to the new car. Thank you, Loni C Please do not share my information with other dealers or related businesses. More

Horrible experience. I am from NY and bought a Nissan Armada fo keep here in my vacation home. I paid to have an OEM hitch installed for $495. They had to order it and said to bring it back in a few days Armada fo keep here in my vacation home. I paid to have an OEM hitch installed for $495. They had to order it and said to bring it back in a few days and they would call. They never called. After 5 attempts to reach the salesman I drove to the dealership (30 minutes from my house). I approached the salesman and he said he tried to call me but the number was wrong - he showed me the number and it was correct. He then called Uhaul and made an appointment for me in Pompano Beach. ??? First, a uhaul hitch is $189, not $495, plus I wanted the factory hitch. Now I trying to get my money refunded and sent me part of it. I drove back and the sales manager said I would have the rest in a week. 3 weeks later and the check still isn't here. I went to Delray Nissan and they installed the hitch for $480. Plus they finished prepping the vehicle since Napleton rushed - they put windshield fluid in, removed the factory plastic that wasn't removed at Napleton, added air to the tires, popped in a few plastic pieces that were laying in the truck, etc. do yourself a favor, go elsewhere. More

I was a defeated woman who had been in a accident and needed some TLC. From the moment I arrived on the lot at Napleton, Yefim offered a big smile, a warm handshake, and a promise that Napleton would wor needed some TLC. From the moment I arrived on the lot at Napleton, Yefim offered a big smile, a warm handshake, and a promise that Napleton would work with me. From the moment I walked through their door I felt at home. I spoke with Philip and had a deal in under an hour and drove off in my new Nissan Altima. Caesar was awesome in finance and he made signing the paperwork easy and quick. I highly recoomend everyone shop at Napleton. More

The first thing that impressed me with our sales consultant, Ramzan Basir is that he remembered details from a conversation with my father and sister over a month after their visit. Representatives consultant, Ramzan Basir is that he remembered details from a conversation with my father and sister over a month after their visit. Representatives from other dealerships couldn’t remember details the next day. Rasmin was patient and provided accurate information in a timely manner. We never felt pressured at any point. I will and would recommend Ramsan when considering a vehicle purchase. More

Our Salesman was very tenative and eager to help us meet our goal. He answered all our questions, and returned all our telephone calls promptly, to keep us informed on this deals progress. Although the deal our goal. He answered all our questions, and returned all our telephone calls promptly, to keep us informed on this deals progress. Although the dealership did not have the car we wanted on the lot, he worked hard to find it for us, and helped us purchase this vehicle within our budget. We actually found a deal at another dealership where our monthly costs would have been a few dollars less, but the excellant service we received from "Ram", made us want to make our purchase withg Napleton. More

Do not ever go to this dealership.I contacted this dealership through email and I was promised price of 19700 for my deal by Melinda . When I went over there they just try to increase the price.On th dealership through email and I was promised price of 19700 for my deal by Melinda . When I went over there they just try to increase the price.On the phone they say that they have all kind of colors available but they have only few color available in the trim level I wanted. More

I test drove and selected a vehicle. We negotiated the price based on the Sticker MSRP and discounts and signed a contract. During the contract paperwork they used odd figures and discounts to make me bel price based on the Sticker MSRP and discounts and signed a contract. During the contract paperwork they used odd figures and discounts to make me believe that Sticker price and car configuration is exactly the same with the exception of a different exterior color that I wanted. Trusting them I signed the contract. Since they didn't have the color in their inventory they transferred it from another dealership and I went to pick up the vehicle two days later. When I arrived I found out that the MSRP price was different on this vehicle and extra Option that i paid for was not installed. In addition the vehicle had the front lic plate holder installed. When I told the salesman (Sam) about these three items, his first answer was " that's how the car came in. what do you want to do, leave the car and cancel the contract?". That immediatly gave me the impression that he didn't care about customer after the car is sold. He brought his senior manager who tried to take care of by offering to install the missing item and changing the bumper. I refused to change the bumper because I found out the car was built prior to mid-year and new car's color was slightly different (simply because cars are built in batch). It was slight different and I didn't want to have them replace the bumber from a different car. After two days they told me that they can't find another car in this color. I told them I'm willing to switch color. They told me that no other color is availalble in any dealership inventory in 2,000 miles. I called the next dealers in Royal Palm, Ft. Lauderdale, and Pemborke. They had the vehicles available. I cancelled the contract as I couldn't trust Napleton. Napleton lied to me several times. They tried to get rid of an old inventory that had lower MSRP but they were unsuccessful. I contacted the GM and Business manager (Maggie). No reply. Funny that when I sent online inquiry to buy vehicle the business manager called me within 10 mins. When I had issues with car, no one cared to return my call or reply my emails to rectify the situation. More

My Review of Napleton Kia: I went into this dealership My Review of Napleton Kia: I went into this dealership to "look" but ended up buying a gorgeous car. Ramzan Basir was both professional and patient a My Review of Napleton Kia: I went into this dealership to "look" but ended up buying a gorgeous car. Ramzan Basir was both professional and patient as my boyfriend and I haggled over which car to purchase.He didn't impose but offered advice and stated we could test drive as many cars as we needed to find the "right" car. We ended up being the last couple in the showroom that evening but we were not rushed or hurried to complete our transaction. It was truly a pleasure working with this salesman! Mr.Carlos Salas was a genius! Not only did he patiently work on options for financing that suited my budget he too offered very valuable advice that I will carry with me with every car purchase from now on. It is very rare to meet people in the car selling industry who seem to look out for your "best interest", but I found both of these gentlemen did just that for me! Thanks a million you two! More

Ramzan "Ram" Basir was my salesperson on Friday. I came in just hoping and wishing for a "new" me car. Ram saw my old car and said we need to get you a new car. I agreed, laughing because i Friday. I came in just hoping and wishing for a "new" me car. Ram saw my old car and said we need to get you a new car. I agreed, laughing because i know want i drove in there. He helped me to get that used car. He went above and beyond for me. Now i can go visit my mother without the fear of breaking down. Yahoo...now that's priceless. Thank you, Ram. More