I-95 Nissan

The first thing that impressed me with our sales consultant, Ramzan Basir is that he remembered details from a conversation with my father and sister over a month after their visit. Representatives consultant, Ramzan Basir is that he remembered details from a conversation with my father and sister over a month after their visit. Representatives from other dealerships couldn’t remember details the next day. Rasmin was patient and provided accurate information in a timely manner. We never felt pressured at any point. I will and would recommend Ramsan when considering a vehicle purchase. More

Our Salesman was very tenative and eager to help us meet our goal. He answered all our questions, and returned all our telephone calls promptly, to keep us informed on this deals progress. Although the deal our goal. He answered all our questions, and returned all our telephone calls promptly, to keep us informed on this deals progress. Although the dealership did not have the car we wanted on the lot, he worked hard to find it for us, and helped us purchase this vehicle within our budget. We actually found a deal at another dealership where our monthly costs would have been a few dollars less, but the excellant service we received from "Ram", made us want to make our purchase withg Napleton. More

Do not ever go to this dealership.I contacted this dealership through email and I was promised price of 19700 for my deal by Melinda . When I went over there they just try to increase the price.On th dealership through email and I was promised price of 19700 for my deal by Melinda . When I went over there they just try to increase the price.On the phone they say that they have all kind of colors available but they have only few color available in the trim level I wanted. More

I test drove and selected a vehicle. We negotiated the price based on the Sticker MSRP and discounts and signed a contract. During the contract paperwork they used odd figures and discounts to make me bel price based on the Sticker MSRP and discounts and signed a contract. During the contract paperwork they used odd figures and discounts to make me believe that Sticker price and car configuration is exactly the same with the exception of a different exterior color that I wanted. Trusting them I signed the contract. Since they didn't have the color in their inventory they transferred it from another dealership and I went to pick up the vehicle two days later. When I arrived I found out that the MSRP price was different on this vehicle and extra Option that i paid for was not installed. In addition the vehicle had the front lic plate holder installed. When I told the salesman (Sam) about these three items, his first answer was " that's how the car came in. what do you want to do, leave the car and cancel the contract?". That immediatly gave me the impression that he didn't care about customer after the car is sold. He brought his senior manager who tried to take care of by offering to install the missing item and changing the bumper. I refused to change the bumper because I found out the car was built prior to mid-year and new car's color was slightly different (simply because cars are built in batch). It was slight different and I didn't want to have them replace the bumber from a different car. After two days they told me that they can't find another car in this color. I told them I'm willing to switch color. They told me that no other color is availalble in any dealership inventory in 2,000 miles. I called the next dealers in Royal Palm, Ft. Lauderdale, and Pemborke. They had the vehicles available. I cancelled the contract as I couldn't trust Napleton. Napleton lied to me several times. They tried to get rid of an old inventory that had lower MSRP but they were unsuccessful. I contacted the GM and Business manager (Maggie). No reply. Funny that when I sent online inquiry to buy vehicle the business manager called me within 10 mins. When I had issues with car, no one cared to return my call or reply my emails to rectify the situation. More

My Review of Napleton Kia: I went into this dealership My Review of Napleton Kia: I went into this dealership to "look" but ended up buying a gorgeous car. Ramzan Basir was both professional and patient a My Review of Napleton Kia: I went into this dealership to "look" but ended up buying a gorgeous car. Ramzan Basir was both professional and patient as my boyfriend and I haggled over which car to purchase.He didn't impose but offered advice and stated we could test drive as many cars as we needed to find the "right" car. We ended up being the last couple in the showroom that evening but we were not rushed or hurried to complete our transaction. It was truly a pleasure working with this salesman! Mr.Carlos Salas was a genius! Not only did he patiently work on options for financing that suited my budget he too offered very valuable advice that I will carry with me with every car purchase from now on. It is very rare to meet people in the car selling industry who seem to look out for your "best interest", but I found both of these gentlemen did just that for me! Thanks a million you two! More

Ramzan "Ram" Basir was my salesperson on Friday. I came in just hoping and wishing for a "new" me car. Ram saw my old car and said we need to get you a new car. I agreed, laughing because i Friday. I came in just hoping and wishing for a "new" me car. Ram saw my old car and said we need to get you a new car. I agreed, laughing because i know want i drove in there. He helped me to get that used car. He went above and beyond for me. Now i can go visit my mother without the fear of breaking down. Yahoo...now that's priceless. Thank you, Ram. More

Sales people were very pleasant. I was kept informed about the arrival and detailing of my vehicle by my sales associate, Ram Bashir. They even provided a shuttle so I could pick up my car. about the arrival and detailing of my vehicle by my sales associate, Ram Bashir. They even provided a shuttle so I could pick up my car. More

We were attended too very promptly and not pressured to make a decision without thinking it through first. They are very friendly and truly care about the interest and budget of the costumer. make a decision without thinking it through first. They are very friendly and truly care about the interest and budget of the costumer. More

wowwwwwwwww, that was Unbelievable for me, I was try to get a car on my budget , most of other place I went I couldn't buy it because I couldn't find the car that I wanted for the money that I had, I drove get a car on my budget , most of other place I went I couldn't buy it because I couldn't find the car that I wanted for the money that I had, I drove myself to Napleton's Nissan /KIA , when I got there Ramzan and Malick treated me like Son and Brother so they got me a car that I m in love with and it's my baby , so I recommend you to come give a check I know for fact you won't regret of being a Napleton's Nissan / KIA costumer especially if you have chance to deal with Ramzan and Malick , I m sharing my experience with you , hope you try it , and tell your friend or family how is it. More

Ram was friendly and efficient in getting us what we wanted. Per our deal we had work done/installations done to our vehicle the following week. Ram called me numerous times to keep me informed on how wanted. Per our deal we had work done/installations done to our vehicle the following week. Ram called me numerous times to keep me informed on how the service was going and when I could expect to pick up my car. The installations and work done to our vehicle exceeded our expectations. Carlos was very friendly and agreeable. He stayed late to ensure the paperwork all got done and I would not have to come back the following day to finish it. More