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I-95 Nissan

Riviera Beach, FL

4.0
1,325 Reviews

3870 W Blue Heron Blvd

Riviera Beach, FL

33404

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Showing 1,325 reviews

January 08, 2025

Dealing with Bobby Brouse and manager Eddie Esquivel at i-95 Nissan was and still is a nightmare! They manipulated, lied, and misrepresented prices on lease agreement. They took my trade-in and never paid More

by C21riba
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Edward Esquivel and Bobby Brouse , Ronnie White
Jan 10, 2025 -

I-95 Nissan responded

"Hi C21riba, we're truly sorry to hear about your experience and how you feel you were treated. This is not the standard of service anyone should expect. We take your concerns very seriously and would like to help resolve this issue. Please reach out to us anytime so we can look into this further and make things right."

Jan 10, 2025 -

C21riba responded

I-95 Nissan has had many chances to make things right and has not. Your standard response on here is another way of manipulation. I-95 Nissan knows how to make thing's right. Just do lt!!!!

Jan 10, 2025 -

C21riba responded

Pay me the money you owe me for my Nissan Kicks.!!!

Jan 11, 2025 -

I-95 Nissan responded

C21riba, thanks for reaching out to us. Here at I-95 Nissan we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. Our Owner Mike Pennachio @ mpennachio@i95nissan.com.

Jan 11, 2025 -

C21riba responded

I'm still waiting for the owner Mike Pennachio to get back to me after sending him 3 emails. He knows how I was scammed by his employees Edward Esquivel, Bobby Brouse and Ronnie White at i-95 Nissan. Pay me for my car and undue the fraud your business committed Mike Pennachio. I'm not going away!

January 05, 2025

I stopped in to get the battery keys replaced. Phil and Matt very quickly and courteously took care of me. As I waited, even another young man from the service department approved to assist me. Th More

by krrainey111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt and Phil
Jan 06, 2025 -

I-95 Nissan responded

Hi, it really means a lot to us that you took the time to write such a positive review about I-95 Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

January 03, 2025

Great customer service and communication. The service was prompt and efficient. Overall, excellent experience. Thank you so much Matthew for helping be out today! More

by CAG08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Rosen
Jan 05, 2025 -

I-95 Nissan responded

Hi, thank you so much for your feedback about the I-95 Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

December 29, 2024

Matt did great with my car I brought in, will recommend to come back again More

by Zonedin55
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Seron, Austin Rummings, Eden Silver, Dylan Sucher
Jan 01, 2025 -

I-95 Nissan responded

Hello, we are pleased to hear of your experience with us here at I-95 Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

December 27, 2024

The service department is awesome they were very helpful especially Matt Rosen!! Very honest and tells you what’s wrong More

by Mustangyaya88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rosen
Dec 29, 2024 -

I-95 Nissan responded

Hi, thank you so much for your kind words about your experience here at I-95 Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

December 24, 2024

Took my car in for service today. Jeff was great and the service team was very helpful. Thanks, Jeff! More

by Elise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Dec 25, 2024 -

I-95 Nissan responded

Hi Elise, we're glad to hear our staff took such great care of you! Here at I-95 Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

November 24, 2024

A+ customer service, Moses Mogene was a great help and was very patient throughout the process. More

by Bensonthethird
Recommend Dealer
Yes
Employees Worked With
Moses Mogene
Nov 25, 2024 -

I-95 Nissan responded

Hi, thank you so much for your feedback about I-95 Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

September 30, 2024

Bryce was great. He was very honest and fully transparent with us. I would highly recommend this dealership. More

by dujon463
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce Kirkland
Oct 05, 2024 -

I-95 Nissan responded

Hi, thank you so much for your feedback about I-95 Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

September 21, 2024

I bought my new Nissan from this place and I have not had anything but a bad experience from the very beginning. The financing process was a nightmare. Nothing that was explained was what it ended up being i More

by Sbgreene02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adriel Rodriguez, Ronnie White
Sep 29, 2024 -

I-95 Nissan responded

Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to our General Manager, Leo Barquero at 561-612-4825 when you have a chance. Thank you, and we look forward to hearing from you.

August 30, 2024

Process was simple, straightforward and smooth. There were no games played AT ALL. Loved the help I received especially from my salesperson Sadazja. More

by Ken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sadazja Bryant, Phil Germaine, Ronnie White
Sep 02, 2024 -

I-95 Nissan responded

Hi Ken, thank you for your positive review. We're glad to hear that you found our team here at I-95 Nissan so helpful in the purchase of your new vehicle. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!