
I-95 Nissan
Riviera Beach, FL
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Dealing with Bobby Brouse and manager Eddie Esquivel at i-95 Nissan was and still is a nightmare! They manipulated, lied, and misrepresented prices on lease agreement. They took my trade-in and never paid i-95 Nissan was and still is a nightmare! They manipulated, lied, and misrepresented prices on lease agreement. They took my trade-in and never paid me for it. These people should not be scamming the public. The owner doesn't seem to care employing scammers. Stay away from I-95 Nissan in Riviera Beach Florida. I'm an elderly disabled person and they took advantage of me. That's low and proves that they have no conscious or morals. More
I stopped in to get the battery keys replaced. Phil and Matt very quickly and courteously took care of me. As I waited, even another young man from the service department approved to assist me. Th Phil and Matt very quickly and courteously took care of me. As I waited, even another young man from the service department approved to assist me. Thank you for an awesome experience today. More
Great customer service and communication. The service was prompt and efficient. Overall, excellent experience. Thank you so much Matthew for helping be out today! The service was prompt and efficient. Overall, excellent experience. Thank you so much Matthew for helping be out today! More
I bought my new Nissan from this place and I have not had anything but a bad experience from the very beginning. The financing process was a nightmare. Nothing that was explained was what it ended up being i anything but a bad experience from the very beginning. The financing process was a nightmare. Nothing that was explained was what it ended up being in the end. I was told that they would take care the title transfer for my car that I traded in and didn’t have to worry but needless to say I had to obtain my own new copy of the title from the State of Ohio. I had to resign documents that were not completed the first time. What triggered this review though is that my car’s brakes, only being 4 months old, squeaks when I reverse. I made the appointment and went in at the scheduled time and the service gentleman said that they were really behind, which I understand happens and said there isn’t anything that can be done because of brake oxidation and to “google it”. He said all cars do it and I know that is just not true. I’m 44 years old and have had many cars yet I have never had that problem. He said “especially Japanese cars”. I just traded in a Japanese car that never did it and it was 20 years old 10 of which was in my possession. Prior to my ownership, my dad purchased it brand new and I bought it from him. Never an issue. I realize that things happen, however, this experience is making regret buying this vehicle from this dealership. If it is in fact true of all Nissans, I’m regretting this purchase of this brand. The only reason why I’m not giving 1 star is because the salesman I had was very cordial and helpful as he could be even though he was a newer salesman. Do yourself a favor and shop elsewhere. If it’s a little bit of a drive, make the drive. I will be taking all of my repairs to another dealership. More
Process was simple, straightforward and smooth. There were no games played AT ALL. Loved the help I received especially from my salesperson Sadazja. There were no games played AT ALL. Loved the help I received especially from my salesperson Sadazja. More