I-95 Nissan

Good customer service and care from WPB Nissan. Will come back for service and not only. Thank you all for effort especially during the time we all are going through. back for service and not only. Thank you all for effort especially during the time we all are going through. More

We were a cash purchase,which should have made this very easy and fast. At this point we declined a test drive and viewed two vehicle’s and made our selection .We made our purchase offer which was accepted, easy and fast. At this point we declined a test drive and viewed two vehicle’s and made our selection .We made our purchase offer which was accepted, this took only 30 to 45 minutes The next 2.5 hours we waited for someone from finance to complete the deal, at one point a finance person came over to us to let us know she would be with us shortly and how busy she was that she hadn’t even had a break yet, while we sit and wait for hours to complete this cash deal.We are very happy with our purchase and Kayla our sales rep she was very informative and professional, we felt bad for her because she had to apologize over and over again for the for delay.After our three hour wait we finally met with Ricardo to complete the purchase which went smoothly. This was exhausting and should not have taken this long, waiting 2.5 hours for finance on a cash purchase is unacceptable. More

The customer service department has been the best experience I’ve had with a car dealership. They are friendly, courteous and very helpful. I still am having an issue that needs to be resolved but I experience I’ve had with a car dealership. They are friendly, courteous and very helpful. I still am having an issue that needs to be resolved but I am confident that they will fix the problem. More

Pete Wyman is an Amazing Service Manager. He always greets me with a smile. Pete is very professional, knowledgeable, honest and extremely pleasant. Pete always does a great job and he is also phenome greets me with a smile. Pete is very professional, knowledgeable, honest and extremely pleasant. Pete always does a great job and he is also phenomenal. Good Job Pete!!!!! More

Kayla was great to work with, no pressure, listened, and let us not feel rushed. Very accommodating. Great purchase thank you enjoy the ride. Would go back to see Kayla. let us not feel rushed. Very accommodating. Great purchase thank you enjoy the ride. Would go back to see Kayla. More

Jay was very attentive and very helpful. Every effort was made to correct the problem I had been experiencing with my new Murano which I appreciate. On another note, none of the red club chairs throughout t made to correct the problem I had been experiencing with my new Murano which I appreciate. On another note, none of the red club chairs throughout the entire dealership are socially distanced according to CDC guidelines, this needs to be rectified ASAP for you to be in compliance. More

Really appreciate the great work of Pete Wyman. Just an outstanding employee who really loves his job and makes customers feel like family. The coffee is great too outstanding employee who really loves his job and makes customers feel like family. The coffee is great too More

The staff operated in a professional manner on all points of the sale. The salesman was well versed and knowledgeable on operation of the vehicle of the sale. The salesman was well versed and knowledgeable on operation of the vehicle More

I went to the dealership and was greeted by the receptionist and there was a guy there he came up to me and ask what I needed and why I was coming in today. I told him I was looking around and want receptionist and there was a guy there he came up to me and ask what I needed and why I was coming in today. I told him I was looking around and wanted to see how much would it be if I was to get a car that I was looking at outside. The guy told me he can’t help me he had something to do so he went to get someone else.I guess he thought I was not going to buy anything so he won’t make a sale I guess? So he went in the back and came back with the Lovely Mengie Mondesir. She is amazing she came out so jolly and happy and ready to help me. I was telling her what car I was looking at and she went outside with me to look around and we went back to get paperwork started and let me just say she is amazing her and her manager are the best.They worked with me and loved it that was some good Customer Service from both Mengie and her boss! She checks up on you to see how you are doing with the car a few weeks after and let’s just say if you are looking for a car and you go to West Palm beach Nissan ask for Mengie you will not regret it at all.As for the guy that didn’t want to help me out and said he had something to do that is his lost he didn’t get a sale from me because he sat there the whole time and was doing nothing but on his phone at his desk. Her boss Brian Marin and her are amazing. Keep up the good work you guys. More