I-95 Nissan
Riviera Beach, FL
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I can only speak regarding the Service Dept. specifically, I can't speak for the rest of the dealership since the change of ownership to Krause Auto Group since I've had no dealings with them. H specifically, I can't speak for the rest of the dealership since the change of ownership to Krause Auto Group since I've had no dealings with them. However, I can say that the Service Dept. has significantly & dramatically improved since the prior ownership & I can specifically commend & speak highly of Austin Rummings (my service advisor) & also Xavier (new service manager). The dept. is run very orderly & efficiently & Austin is excellent about taking the time to explain everything in detail. More
I needed warranty work on my AC. A complete compressor and evaporator replacement. CJ stayed on top of everything and kept me in touch with the process every step of the way A complete compressor and evaporator replacement. CJ stayed on top of everything and kept me in touch with the process every step of the way More
Everyone was very helpful. Slight misunderstanding when buying a extended warranty. Was disappointed that I paid almost 2K for a CPO, but vehicle needed to be brought into the Slight misunderstanding when buying a extended warranty. Was disappointed that I paid almost 2K for a CPO, but vehicle needed to be brought into the shop for Major repair 1 week after purchase that should have been fixed before the car was ever sold to me. Now i'm on edge on what else might not has been checked for my 2K payment for a certified vehicle. The repair shop was very helpful in getting me my vehicle fixe quickly. More
Very attentive, professional, not pushy to sell me things I didn't need. Also super surprised and happy that my car was washed complimentary! Really didn't expect that! Thank you ?? I didn't need. Also super surprised and happy that my car was washed complimentary! Really didn't expect that! Thank you ?? More
Henry and Anthony were just great. Ronnie, didn't explain what was going on, I had to keep asking, he seemed angry and annoyed with the deal that I made about the payments, didn't expl Ronnie, didn't explain what was going on, I had to keep asking, he seemed angry and annoyed with the deal that I made about the payments, didn't explain before putting down that I decline the packages, maintenance and the tire. I had to ask what I was declining. I didn't like my experience in financing at all. I almost walked away from the deal. At some point things got really heated about the first payment. Everyone that works at the dealer is a representation of the company. He should have more training on how to treat a customer. More
It was great, the people were even better. Roderick helped me and he was awesome. Everyday so nice and made it quick and easy. Roderick helped me and he was awesome. Everyday so nice and made it quick and easy. More
