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I M Jarrett & Son Inc

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6 Lifetime Reviews

335 S York Rd, Hatboro, Pennsylvania 19040 Directions
Sales: (215) 672-4100

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6 Reviews of I M Jarrett & Son Inc

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August 18, 2011

"I saw my dream camaro on the internet @ Jarrett. Stopped..."

- camaro girl

I saw my dream camaro on the internet @ Jarrett. Stopped to see if it was even possible, left knowing it was happening. The car was priced fairly, the staff was friendly and knowledgeable. The no pressure sales and family atmosphere just enhanced the experience! The sales department worked hard answering all of my questions. The finance department was extremely helpful accommodating my disabled mother. Thanks to all at Jarrett for a refreshing car buying experience!

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Recommend Dealer
Yes
Employees Worked With
jeff, brian
August 02, 2011

"Every time i have walked into Jarrett Dodge it has always..."

- LAurelia

Every time i have walked into Jarrett Dodge it has always been a pleasant experience for me. Everyone at Jarrett Dodge is very friendly and there is always someone there more then happy to help. My experience at Jarrett Dodge has been a good one since the first day i walked in there. I have actually bought several cars from Jarrett Dodge, and will keep going back. I have recommeded all by friends & family to go there. Also, the service work there is excellent, i continue to take my vehicles there for all work that needs to be done. Jarrett Dodge stands behind there work 100%.

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Recommend Dealer
Yes
Employees Worked With
Jeff Jarrett, Brian, Al
May 17, 2011

"Throu my experience in purchasing vehicles. You seldom..."

- RONBUTLER

Throu my experience in purchasing vehicles. You seldom come across a dealership that not just serves and takes care of their customers but also helps them when your in need. I bought a vehicles from Jarretts a year ago. I wanted to find new tires for it. Not only did they help me find the tires I wanted, but they helped me get them for a Wholesale price. So far im very happy with their service, quality and prices. I will refer all my friends to this dealership. Thank you RON FROM WILLOW GROVE PA

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Recommend Dealer
Yes
Employees Worked With
JEFF JARRETT OWNER
May 02, 2011

"Was looking for a specific car, and saw Jarrett's ad in..."

- nancyflanagan

Was looking for a specific car, and saw Jarrett's ad in AutoTrader. We traveled 45 minutes with our one-year-old son to see the car based specifically on the ad, but when we got there, we were disappointed to find that there were three discrepancies between the ad and the car itself. First, it was advertised as "not a scratch," "showroom condition" and "garage kept." There were scratches everywhere outside and inside, and the passenger mirror had clearly been hit and repaired with tape and glue. We also noticed the sticker price was $1000 more than that listed in the ad. Finally, there were more than 3000 more miles on the car than advertised. Needless to say, we were disappointed in those facts. We drove the car and noticed the suspension seemed a bit off, although that was not disclosed. It was obvious that the car had been less-than-loved by the previous owner. Despite all that, we were still considering the car, but also looking around a bit to make sure we would get a good car for a good deal. Jeff, the dealer, called me twice in 10 days to follow up on our interest in the car. He laid the hard-sell on me pretty thick over the phone, and I wasn't all that impressed, although that itself didn't deter my interest. At the time of his second call to me, I had seen and driven another car (same model) priced the same, but with 20000 fewer miles on it. I drove it myself and noticed it drove better. When Jeff called the second time, I told him we were still shopping, and mentioned the car I drove with fewer miles, thinking he might like to know that there was in fact a better deal out there. Price is an issue, after all, and if he was looking to sell the car, we had reason to negotiate right then. Instead, Jeff told me that if I really wanted a "city car" I should go for it, but that I should be warned because I wouldn't know if the car "was hit by a train" or worse... hmmm. I asked him why he thinks this car (which he knew nothing about) would have been hit by a train. He said that "city cars" often have many more issues than they appear, and that his car was a suburban car. (For some reference, Hatboro is a short drive from the city, and many people frequently commute to and from Philadelphia from Hatboro and suburbs even further for daily jobs.) I said as much, and suddenly, the car was not from Hatboro, as I had seen on the CarFax Jeff showed me, now it was from "way up in Bucks County." At this point, while I was still friendly in my conversation with him, I was getting more and more annoyed. I told him that we drove all the way to his lot with our baby based on a false ad, and that if we were to do business with someone, we would want assurance that we are getting the whole truth about the car. I didn't say this to him, but I was reading between the lines; if you lie once, you are likely to lie again, right? And while I admitted that city driving may cause more wear-and-tear on a car than highway driving, there is a huge difference between 40000 and 60000, especially when the price is the same, and the lower-mileage car drove better. Jeff's tone made it clear that he was annoyed with me for my opposition to his claims about his car being the elite, and the other car (unknown to him) was very likely a piece of junk. He curtly wished me well, and ended the call. I think we can absolutely find a better deal with a more reputable dealer elsewhere. I would advise people who are thinking of dealing with Jarrett to be ready for a hard sell and be prepared to do your own background work. Take a mechanic with you or have an independent one inspect the car off-site. Be prepared to have a hard time haggling, even on the easy points (like discrepancies between the ad and the car itself). Overall, I would not recommend this dealership, as our experience was overall very negative, and you cannot be certain that you are getting the real story about the car you are buying. Plus, who wants to have a car dealer beat you up verbally when all you are really trying to do is get the best car for the best deal? (And I'm a nice mom of a one-year-old, who's also 6-months pregnant, getting this kind of treatment! Luckily, I am not overly sensitive about this kind of thing, and I learned young how to haggle and find the best deal.)

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Recommend Dealer
No
Employees Worked With
Jeff Jarrett
March 15, 2011

"I was looking for a car with good gas mileage, to replace..."

- IDENTIFYURSELF

I was looking for a car with good gas mileage, to replace my gas guzzler Durango. I owed a lot on the Durango and my credit wasn't the best. I went to several places close to my home in Langhorne and didn't see anything I could afford, that I liked. A friend suggested I call Jarrett's. I was shocked to hear Jeff Jarrett answer the phone. Mr. Jarrett suggested I come in and see several Honda's, and Toyota's they had that would be in my price range. I checked the vehile pictures and discriptions out online first. After I was convinsid by the pictures to take a look I made my way to Hatboro. Brian Wilz the Manager met me on the lot with several set's off keys. We narrowed the search down to one a 2007 Honda Civic. It looked great, and was priced right. Brian pulled it out for me, and I drove it around the Hatboro streets. It drove great, and Brian said he had all the service records to show me. After being convinced this was the one, I only had one more hurdle getting financing. Brian introdused me to William Jones Jarrett's finance manager. William had me in and out in no time with a Low interest rate, and a reasonable payment. I have since bought my daughter a car thru Jarrett. As of this review both cars have been no problem. Jarretts also gives me free state inspections on my cars. The service department is convienent and honest. I will recomend all my friends to Jarretts. THANKS FOR BEING THER JARRETT AND SON

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Recommend Dealer
Yes
Employees Worked With
MR FRANK JARRETT/MR JEFF JARETT
February 16, 2011

"Purchased a used 2009 Kia from them in Oct. 2010, had..."

- Maryanne M

Purchased a used 2009 Kia from them in Oct. 2010, had approx. 27,900 miles on it. Within 30 days this car was in the shop at KIA dealership for heating system not working properly. Turns out there was a leaky coolant hose, caused all coolant to leak out and I had to pay to have it repaired, cost was $132.00. Since I had owned the car less then 30 days, I approached dealer about reimbursing me for the cost. Was told that I bought the car and I should expect to have to pay for repairs like hoses, wiper blades, tires, etc. This was from the GM who told me this. Now, as a woman, I am NOT a stupid person and I know this, however, as I explained to him I had the car less than 30 days, wouldn't it be great customer service to refund my money so that I would "praise" them to all my friends, with the hopes that one of them would buy a car there. Turns out that a coworker of mine did purchase a car from them not long after I bought mine. Well, at this point in time, I am still waiting for my refund, have been promised a check from them numerous times after many calls to talk to GM and Finance Mgr. So, here I sit, paying for a car (which has had numerous trips to the Kia dealership since it is still under warranty) and I can't even drive it. It has been in the shop now (this time around) for two weeks. Obviously, there is more to this story than the issue of $132.00 and if you would like more information, I would be more than willing to provide it.

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Recommend Dealer
No
Employees Worked With
Bill Jones and GM
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