IAD Auto

Smooth I came here not knowing what it was I wanted. I just know I wanted aomething affordable where I won't be "car poor". At first I was getting overwhelme I came here not knowing what it was I wanted. I just know I wanted aomething affordable where I won't be "car poor". At first I was getting overwhelmed with the car salesman Ed T because I felt like he was just trying to make a commission check. Than Ramin G. came to the rescue. He helped me better understand the process and gave me options and a good deal. I was able to het me for my trade and but no more down than I was anticipating to do. More

Never go there!!! I would not recommend anybody to go there.No price shown on cars,typical cheap dealership deception if you know what I'm talking about. I would not recommend anybody to go there.No price shown on cars,typical cheap dealership deception if you know what I'm talking about. More

Professional Swindlers IAD Auto caters to the low income, desperate and uneducated. The salesmen refuse to tell you the price on any vehicle until they first run your cred IAD Auto caters to the low income, desperate and uneducated. The salesmen refuse to tell you the price on any vehicle until they first run your credit. That whole, "you've been pre-approved so just come on down and pick out your new car", line is only used to bait in the unsuspecting buyer. Once you're there, this hole-in-the-wall business operates just like any other run-of-the-mill, back alley, crap car dealership. Their online "inventory" has false and misleading pricing information. Again, another way to bait you in. They come up with the actual price once your credit is evaluated to see how much car you can actually afford. And if you think you'll be driving off without having to put any money down, think again. They require at least $1200-1500 for tags, title, tax and other hidden fees. Something they don't tell you beforehand. This team of swindlers has been around for years. It should be obvious to anyone with half a cerebral cortex that this business is illegitimate. Especially when the head of customer service is dressed like she's heading to a Backyard Band show and the head of internet sales looks like his teeth filed for divorce from his mouth. In the lobby, you can enjoy instant coffee with dirty spoons thrown across the table and Future featuring Migos rap music blaring in the background. Classy. Says a lot when you can't even invest in a coffee pot for your customers. They run about $15 bucks at Walmart. With three locations churning out a fleet of over-priced and under-valued cars, I would be apprehensive before purchasing a paper clip from these people let alone a 2 ton piece of heavy machinery better known as an automobile. Save yourself a migraine and look elsewhere. More

Good and Bad Pros: When I bought my car I was in and out in under 3 hours. Cons: Dont waste your time. They will sell you a car that will literally get you aro Pros: When I bought my car I was in and out in under 3 hours. Cons: Dont waste your time. They will sell you a car that will literally get you around for 3 months before something needs repair that is a big ticket repair. The finance rates are ridiculous when comparing them to other dealerships. They are like Eastern Motors in that regards. Expect the run around with different things that you may need to call them later about. More

No more METRO thanks to K.C Overall amazing experience , we came in not knowing if we would be approved we had our down payment together saved up just for this, K.C ensured us th Overall amazing experience , we came in not knowing if we would be approved we had our down payment together saved up just for this, K.C ensured us that we will drive away and our ride can leave, we were nervous about monthly payment and other things , but K.C walked us through the process and coached us on how our experience would be , he made the process bearable and took the tension away from being in the dealership. From years on the bus , metro , to now riding in style thanks I.A.D auto! More

Great customer service Came in for a charger and the customer service was great. The only gripe i had was the exact car i wanted was sold. The exact charger i was eyeing wa Came in for a charger and the customer service was great. The only gripe i had was the exact car i wanted was sold. The exact charger i was eyeing was sold, same year and about mileage but cheaper according to the website. Was told it was being held by clerk, came in to purchase and was told it was sold and im stuck with the more expensive one if i want to buy. Other than that, great customer service. More

Awesome experience Im soooo but so HAPPY with my purchase Kevin Casey awesome! Like I was so scared and indecisive but Kevin and his manager made me feel comfortable the Im soooo but so HAPPY with my purchase Kevin Casey awesome! Like I was so scared and indecisive but Kevin and his manager made me feel comfortable they were all just great thank you IAD AUTO it was a great experience I'm so in love with my car. -Consuelo & Anthony More

the worst experience ever. I found this dealership on cargurus. I went there to buy mazda6 the associate name was Ali. First he was friendly. But not in the end. They put the p I found this dealership on cargurus. I went there to buy mazda6 the associate name was Ali. First he was friendly. But not in the end. They put the price in cargurus so anyone can go and see it once you get there and try to do a deal they add a ton of price which even doesnt make sense. I have never seen or heard $ 1950 for processing fee. I asked them to breakdown it. I didnt even get any good explanation. The worst place ever. More

Awesome Customer Service IAD Auto worked with me with excellent customer service and gave me an unbeatable interest rate and note. I would recommend anyone to this dealership. IAD Auto worked with me with excellent customer service and gave me an unbeatable interest rate and note. I would recommend anyone to this dealership. More