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IAD Auto

Landover, MD

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40 Reviews

2000 Brightseat Road

Landover, MD

20785

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40 Reviews of IAD Auto

July 16, 2022

I ONLY came in for a oil change. With the great help from Peter, & staff I was able to upgrade. More

by Slewis1109
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter nembhard , Jeffrey Ross
July 09, 2022

The staff was very helpful,,and very good at getting me until something I can afford I would definitely be coming back More

by Rodnikamatthews
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teoni(Sales) Ramin & Amal (Mgmt), Teoni Mayers
June 27, 2022

Teoni specifically was such a great help, this was my first car purchase and admittedly I was nervous but she was so informative and helpful that it made this process easier for me. More

by emekaeze1992
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TEONI Mayers, Teoni Mayers
June 27, 2022

Teoni was an excellent saleswoman, did her best to cater to my needs and answered any questions I had. If you’re gonna buy here come straight to her. She’s amazing!!! More

by dokeke95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teoni Mayers, Teoni Mayers
June 18, 2022

Great service and great staff! ! Was in and out never had an buying experience like this. Ask for Tee More

by TommHawk17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teoni Mayers, Teoni Mayers
Jun 23, 2022 -

IAD Auto responded

Thank you Mr. Anderson for the review and kind words about Tee. We hope you are enjoying your 2017 Jeep Cherokee Trailhawk and we hope to see you soon for your next service with us. -IAD AUTO

June 08, 2022

Ms Teoni very helpful in me purchasing my new car. I thank her for her patience and time and her experience and making this transaction possible A1 employee! More

by Ronnie.middleton52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teoni Mayers, Teoni Mayers
Jun 23, 2022 -

IAD Auto responded

Thank you Mr. Middleton for the 5 stars and the kind words about Teoni! We hope you are enjoying your Mercedes-Benz GLK 350 4MATIC and we hope to see you soon for your next service. IAD AUTO

February 01, 2022

One word. Disrespectful. If you’ve never bought a car and really need one, I’m sure they’re really nice to you. A few text messages, the minute I told them I had a budget, which they assumed it was a few hun More

by Muddymax
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a, Ahmad Haqiqi, Aliyu Bappa, Jeffrey Ross, James McArthur, Damian Maddox, Luisana Lucas, Marvin Brimage, TJ Hennings
Jun 23, 2022 -

IAD Auto responded

"Muddymax", we are deeply saddened this was your experience with us online. We expect all of our employees and 3rd party response teams to handle every customer professionally and at the minimum to be well-mannered. Please send me anymore information you have on this interaction along with your information so we can look into this matter more, and we can find a way to make things right. Please email hr@iadauto.com -IAD AUTO

September 22, 2021

MY EXPERIENCE WITH IAD WAS EXCELLENT, THE STAFF MAKE YOU FEEL APPRECIATE, I WOULD RECOMMEND ANYTIME, THEY HAVE NICE CLEAN CARS AND THEY TREAT YOU WITH RESPECT.. More

by barhamrohan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aliyu Bappa, Jeffrey Ross, James McArthur, Damian Maddox, Luisana Lucas, TJ Hennings
Jun 23, 2022 -

IAD Auto responded

Thank you Rohan Barham for the 5-star review and kind words. We appreciate the business as well and we hope to see you regularly for your maintenance on your new purchase. -IAD AUTO

June 23, 2021

This has to be by far the worse dealership I’ve visited. Came looking for a cargo van but as soon as the manager and employees saw my father walked in (he had previously been there) not only did they not wa More

by Emelcis_eru
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ahmad Haqiqi, Luisana Lucas
Jun 23, 2022 -

IAD Auto responded

"Emelcis_eru", Please send us anymore information you have on this interaction along with your information so we can look into this matter more, and we can find a way to make things right. Please email hr@iadauto.com -IAD AUTO

June 02, 2021

They were kind, and they were very thoughtful, they answered all of my questions and it was done in a timely manner they as me did i need anything. More

by Jamescallery89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aliyu Bappa
Jun 23, 2022 -

IAD Auto responded

Thank you James! We are grateful for the opportunity and for you choosing to purchase you next vehicle with us. -IAD AUTO