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INFINITI City of Massapequa
Massapequa, NY
197 Reviews
Welcome to INFINITI City of Massapequa, a leading family-owned INFINITI dealership in Massapequa, dedicated to serving all of Massapequa and Nassau County. Our exceptional service makes the journey worthwhile, no matter where you are!
Experience unparalleled customer service as you step into our showroom or service center, reflecting our commitment to excellence in every aspect.
Our new mission as a family-owned and operated dealership revolves around three core principles: Transparency, Efficiency, and Respect, ensuring a memorable experience for our customers and community.
Transparency: At INFINITI City of Massapequa, we pledge to conduct our business with absolute transparency, whether in the showroom, service center, or parts department, guaranteeing clear communication on pricing and processes.
Efficiency: Recognizing the value of your time, we prioritize efficiency by investing in technology and processes that maximize productivity and minimize wasted resources.
Respect: We uphold a standard of respect for our customers, community, and employees, offering an unmatched buying experience at INFINITI City of Massapequa.
Your trust is our priority, every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 197 reviews
February 25, 2024
Very upfront, helpful and fair. Appreciated the extra service they provided when needed. Thought the car could have been cleaned better upon delivery but overall a very pleasant exp Appreciated the extra service they provided when needed. Thought the car could have been cleaned better upon delivery but overall a very pleasant experience. More
by Jshteierman
Employees Worked With
Alyse
January 27, 2024
I came to Infiniti of Massapequa after another dealership tried to pull the wool over my eyes and this should have been my first stop. I dealt with Millie who was absolutely fantastic! No games and very hone tried to pull the wool over my eyes and this should have been my first stop. I dealt with Millie who was absolutely fantastic! No games and very honest. Millie and the manager Mike made the buying process extremely easy. We were in and out within a few hours! The 2021 Q50 we purchased was for my mother but I will be back to get myself a Q50! I cannot thank and recommend Infiniti of Massapequa enough!! A++ all around! More
by Brian W
Employees Worked With
Millie, Mike
January 26, 2024
Love, Love, Love Infiniti Massapequa. No hassles, no hidden fees and always a quick easy process. This is our 3rd car that we purchased from Steve (Salesman), and although he fell ill th No hassles, no hidden fees and always a quick easy process. This is our 3rd car that we purchased from Steve (Salesman), and although he fell ill through the process, Alysce picked the ball up and delivered us a smooth transaction. They offer great deals, in a pleasant atmosphere. I will always purchase from Infiniti of Massapequa because we leave with a peace of mind. Thank you to everyone for all your help including the Finance guy Nick! GET YOUR CAR AT INFINITI MASSAPEQUA, YOU WILL NOT BE SORRY! More
by Jovy R
Employees Worked With
Steve, Alyse and Nick
December 04, 2023
Paul R. and Nick I are awesome Chris the GM is wonderful. I always buy from this Dealer 5 cars G#& G#& coupe QX 50 and Q60 and Red sport 400. and Nick I are awesome Chris the GM is wonderful. I always buy from this Dealer 5 cars G#& G#& coupe QX 50 and Q60 and Red sport 400. More
by L norman
Employees Worked With
Paul, Nick
November 25, 2023
They made sure I was happy and made the experience so amazing. Everyone here was super nice and I’d make the trip to them for anything I need for my car or anything in the future. Definitely would refer amazing. Everyone here was super nice and I’d make the trip to them for anything I need for my car or anything in the future. Definitely would refer them to a friend! More
by emma b
Employees Worked With
Millie and Nick
November 24, 2023
Elise and Nick were phenomenal! ! They went far and beyond to make sure. I drove off the lot with the car I wanted. I would recommend my family and friends to definitely see Elise an ! They went far and beyond to make sure. I drove off the lot with the car I wanted. I would recommend my family and friends to definitely see Elise and Nick when looking for a car. I will definitely be back! Thank you again Elise and Nick, the customer service you both provided was amazing. Regards, Sara More
by Sara
Employees Worked With
Elise-sales, Nick-Finance
November 20, 2023
What a wonderful experience dealing with Infiniti of Massapequa, especially the service department. Very professional and honest. That’s all I could ask for. Thank You Infiniti of Massapequa Massapequa, especially the service department. Very professional and honest. That’s all I could ask for. Thank You Infiniti of Massapequa More
by steved0106
Employees Worked With
Gina Benedetto
