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INFINITI City of Massapequa
Massapequa, NY
194 Reviews
Welcome to INFINITI City of Massapequa, a leading family-owned INFINITI dealership in Massapequa, dedicated to serving all of Massapequa and Nassau County. Our exceptional service makes the journey worthwhile, no matter where you are!
Experience unparalleled customer service as you step into our showroom or service center, reflecting our commitment to excellence in every aspect.
Our new mission as a family-owned and operated dealership revolves around three core principles: Transparency, Efficiency, and Respect, ensuring a memorable experience for our customers and community.
Transparency: At INFINITI City of Massapequa, we pledge to conduct our business with absolute transparency, whether in the showroom, service center, or parts department, guaranteeing clear communication on pricing and processes.
Efficiency: Recognizing the value of your time, we prioritize efficiency by investing in technology and processes that maximize productivity and minimize wasted resources.
Respect: We uphold a standard of respect for our customers, community, and employees, offering an unmatched buying experience at INFINITI City of Massapequa.
Your trust is our priority, every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 194 reviews
August 04, 2023
Great place to purchase your next vehicle. Impeccable customer service and attention to detail. Every car buying experience should be this effortless. Impeccable customer service and attention to detail. Every car buying experience should be this effortless. More
by butcherizer
Employees Worked With
Randy Gallo
July 24, 2023
Very friendly and helpful staff at this dealership. I had very good and wonderful experience buying my car here. Thank you Alyse!!! I will recommended you guys to my friends and family. Ravi I had very good and wonderful experience buying my car here. Thank you Alyse!!! I will recommended you guys to my friends and family. Ravi More
by Ravi
Employees Worked With
Alyse
July 05, 2023
I’ve had my best experience purchasing a vehicle at Infiniti of Massapequa. I was greeted with a warm smile, care and professionalism courtesy of the saleswomen Millie. I then had the pleasure of meeti Infiniti of Massapequa. I was greeted with a warm smile, care and professionalism courtesy of the saleswomen Millie. I then had the pleasure of meeting Nick who made the process of purchasing smooth, with transparency and he explained in detail page by page until the end. I highly recommend this dealership to anyone looking for a vehicle. Infinity of Massapequa, YOU ROCK! More
by sistrunk328
Employees Worked With
Millie, Nick
June 22, 2023
I rarely will write a review but this dealership and salesperson warrants it. Best service and Alyse was awesome to work with! Extremely good customer service and a delight! Even followed up with us salesperson warrants it. Best service and Alyse was awesome to work with! Extremely good customer service and a delight! Even followed up with us after the purchase More
by Brendasand318
Employees Worked With
Alyse
June 21, 2023
Very friendly & helpful bought 2 cars from this dealership very good experience Alyse is a Doll recommended to my friends also & too everybody dealership very good experience Alyse is a Doll recommended to my friends also & too everybody More
by Kamran_sheikh1
Employees Worked With
Alyse
May 31, 2023
Today I picked up my fourth car from Infiniti Massapequa. We keep coming back for a reason. This is a dealership that helps you to find the right car but they are not going to try to sell you a car. Mike and We keep coming back for a reason. This is a dealership that helps you to find the right car but they are not going to try to sell you a car. Mike and Millie are two of the finest human beings. They are professional while fostering an atmosphere that is unlike any dealership you will ever find. I never once felt pressured, and I felt completely at ease during the entire process. Everything was explained to me and Millie checked in throughout the whole process of returning my leased car to picking up my certified preowned Infiniti. I have said it before, and I will say it again, I am going to be a lifelong Infiniti driver. Not only are these cars impeccable for their quality and safety but I have also found such great people to work with at Infiniti Massapequa. More
by Infiniti and Beyond
Employees Worked With
Millie and Mike
