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INFINITI City of Massapequa
Massapequa, NY
197 Reviews
Welcome to INFINITI City of Massapequa, a leading family-owned INFINITI dealership in Massapequa, dedicated to serving all of Massapequa and Nassau County. Our exceptional service makes the journey worthwhile, no matter where you are!
Experience unparalleled customer service as you step into our showroom or service center, reflecting our commitment to excellence in every aspect.
Our new mission as a family-owned and operated dealership revolves around three core principles: Transparency, Efficiency, and Respect, ensuring a memorable experience for our customers and community.
Transparency: At INFINITI City of Massapequa, we pledge to conduct our business with absolute transparency, whether in the showroom, service center, or parts department, guaranteeing clear communication on pricing and processes.
Efficiency: Recognizing the value of your time, we prioritize efficiency by investing in technology and processes that maximize productivity and minimize wasted resources.
Respect: We uphold a standard of respect for our customers, community, and employees, offering an unmatched buying experience at INFINITI City of Massapequa.
Your trust is our priority, every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 197 reviews
August 29, 2023
My experience with this dealership was excellent. The professionalism and courtesy I was shown by the showroom staff (Mr. DeStefano), delivery salesman(Joe Cunningham) and office manager (Lori Harney The professionalism and courtesy I was shown by the showroom staff (Mr. DeStefano), delivery salesman(Joe Cunningham) and office manager (Lori Harney) were top notch! They were patient with me, listened to my needs and concerns and guided me through the process with ease. I absolutely love my QX55 and know that if I have any questions about my vehicle, I can reach out to the staff at Infinity of Massapequa to help me out! More
by LGAbreu
Employees Worked With
Mr. DeStefano, Mr. Cunningham, Mrs. Harney
August 26, 2023
I just bought my 2018 Infinity Q60 Coupe From here and must say everyone was great. Alyse and Steve were both great and super nice. Highly recommend coming here. Thank you for making this process seem eff must say everyone was great. Alyse and Steve were both great and super nice. Highly recommend coming here. Thank you for making this process seem effortless More
by Robertkibble74
Employees Worked With
Steve,Alyse
August 19, 2023
Just bought my Qx60 from here, Alyse was amazing, great lady she was so kind and helpful during the whole process, she definitely took care of me based off my needs and got me the car I was exactly looking lady she was so kind and helpful during the whole process, she definitely took care of me based off my needs and got me the car I was exactly looking for. Definitely recommend her for anyone! More
by Sh.sabar786
Employees Worked With
Alyse
August 04, 2023
Great place to purchase your next vehicle. Impeccable customer service and attention to detail. Every car buying experience should be this effortless. Impeccable customer service and attention to detail. Every car buying experience should be this effortless. More
by butcherizer
Employees Worked With
Randy Gallo
July 24, 2023
Very friendly and helpful staff at this dealership. I had very good and wonderful experience buying my car here. Thank you Alyse!!! I will recommended you guys to my friends and family. Ravi I had very good and wonderful experience buying my car here. Thank you Alyse!!! I will recommended you guys to my friends and family. Ravi More
by Ravi
Employees Worked With
Alyse
July 05, 2023
I’ve had my best experience purchasing a vehicle at Infiniti of Massapequa. I was greeted with a warm smile, care and professionalism courtesy of the saleswomen Millie. I then had the pleasure of meeti Infiniti of Massapequa. I was greeted with a warm smile, care and professionalism courtesy of the saleswomen Millie. I then had the pleasure of meeting Nick who made the process of purchasing smooth, with transparency and he explained in detail page by page until the end. I highly recommend this dealership to anyone looking for a vehicle. Infinity of Massapequa, YOU ROCK! More
by sistrunk328
Employees Worked With
Millie, Nick
June 22, 2023
I rarely will write a review but this dealership and salesperson warrants it. Best service and Alyse was awesome to work with! Extremely good customer service and a delight! Even followed up with us salesperson warrants it. Best service and Alyse was awesome to work with! Extremely good customer service and a delight! Even followed up with us after the purchase More
by Brendasand318
Employees Worked With
Alyse
June 21, 2023
Very friendly & helpful bought 2 cars from this dealership very good experience Alyse is a Doll recommended to my friends also & too everybody dealership very good experience Alyse is a Doll recommended to my friends also & too everybody More
by Kamran_sheikh1
Employees Worked With
Alyse
