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INFINITI City of Massapequa
Massapequa, NY
194 Reviews
Welcome to INFINITI City of Massapequa, a leading family-owned INFINITI dealership in Massapequa, dedicated to serving all of Massapequa and Nassau County. Our exceptional service makes the journey worthwhile, no matter where you are!
Experience unparalleled customer service as you step into our showroom or service center, reflecting our commitment to excellence in every aspect.
Our new mission as a family-owned and operated dealership revolves around three core principles: Transparency, Efficiency, and Respect, ensuring a memorable experience for our customers and community.
Transparency: At INFINITI City of Massapequa, we pledge to conduct our business with absolute transparency, whether in the showroom, service center, or parts department, guaranteeing clear communication on pricing and processes.
Efficiency: Recognizing the value of your time, we prioritize efficiency by investing in technology and processes that maximize productivity and minimize wasted resources.
Respect: We uphold a standard of respect for our customers, community, and employees, offering an unmatched buying experience at INFINITI City of Massapequa.
Your trust is our priority, every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 194 reviews
February 11, 2023
I was hesitant in purchasing from a dealer when I’ve had unpleasant experiences in the past. Infiniti of Massapequa has overwhelmingly changed my thoughts. From the initial phone to call Mille Perez in sa unpleasant experiences in the past. Infiniti of Massapequa has overwhelmingly changed my thoughts. From the initial phone to call Mille Perez in sales to Mike Degennero the Finance Manager, this was the an incredibly smooth, easy, & stress free purchase and trade in. They are an extremely welcoming & friendly team. Millie kept in contact with me before and after the purchase and while financing , Mike insured the best possible fit for getting me into my new (slightly used) qx60. I will undoubtedly continue my upkeep on the car at Infiniti of Massapequa, although being 50 miles from home. Highly recommend them! More
by Aturano23
Employees Worked With
Millie Perez,, Mike Degennero
January 15, 2023
This is truly a 5 star dealer. What I love the most is the personal service you get from the warm greeting at the counter to the quick service I received. Great place great people. What I love the most is the personal service you get from the warm greeting at the counter to the quick service I received. Great place great people. More
by Joey G
Employees Worked With
Gina and Frank are wonderful
January 14, 2023
Great experience with Millie. Kind, courteous and professional. Even signing all the paperwork with Mike went so quick and smooth. Enjoyed my time at the dealership. Thank you. Kind, courteous and professional. Even signing all the paperwork with Mike went so quick and smooth. Enjoyed my time at the dealership. Thank you. More
by Sydixon704
Employees Worked With
Millie, Michael
December 09, 2022
I had the absolute best experience buying my car from this dealership. I worked with Alyse, who truly made me feel comfortable every step of the way, and really made me feel like I was being taken care o this dealership. I worked with Alyse, who truly made me feel comfortable every step of the way, and really made me feel like I was being taken care of. Any time in the future I hear someone say they will be purchasing a new vehicle, I will be strongly suggesting they visit her at this dealer. They gave me a knockout price for my trade-in, slapped a set of brand new tires on my vehicle for me, waxed it -- the entire process was executed so quickly by this dealer for me that I wouldn't want to ever go elsewhere. Beyond satisfied with Alyse and the rest of the team at Infiniti of Massapequa. More
by tomtracey92
Employees Worked With
Alyse Vargas
December 05, 2022
I had a wonderful experience from the moment I drove onto the parking lot I was greeted with a smile from Millie. She was awesome and helped me every step of the way. I definitely recommend anyone looking to the parking lot I was greeted with a smile from Millie. She was awesome and helped me every step of the way. I definitely recommend anyone looking to buy an Infiniti to head on over to Massapequa. Millie especially goes to the extra mile to make you feel welcomed and reassured along every step of the way! More
by Elvinjayala
Employees Worked With
Millie/Nick
November 19, 2022
One of the best dealerships out there! Simply put... a Flagship dealership which sets the standard for the industry!! Always a stress-free..no hassle purchase!! Kudos to Paul R. In additio Simply put... a Flagship dealership which sets the standard for the industry!! Always a stress-free..no hassle purchase!! Kudos to Paul R. In addition it's always a pleasure to get my vehicle serviced by a truly professional, courteous, knowledgeable & reliable staff!! And the man at the helm.. Frank N. simply the best!!!! In my opinion...the Infinity brand sells itself and the 1st. Class service dept. makes all the difference for remaining a loyal customer! More
by skyhawkz
Employees Worked With
Frank N, Newton,
