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INFINITI City of Massapequa
Massapequa, NY
197 Reviews
Welcome to INFINITI City of Massapequa, a leading family-owned INFINITI dealership in Massapequa, dedicated to serving all of Massapequa and Nassau County. Our exceptional service makes the journey worthwhile, no matter where you are!
Experience unparalleled customer service as you step into our showroom or service center, reflecting our commitment to excellence in every aspect.
Our new mission as a family-owned and operated dealership revolves around three core principles: Transparency, Efficiency, and Respect, ensuring a memorable experience for our customers and community.
Transparency: At INFINITI City of Massapequa, we pledge to conduct our business with absolute transparency, whether in the showroom, service center, or parts department, guaranteeing clear communication on pricing and processes.
Efficiency: Recognizing the value of your time, we prioritize efficiency by investing in technology and processes that maximize productivity and minimize wasted resources.
Respect: We uphold a standard of respect for our customers, community, and employees, offering an unmatched buying experience at INFINITI City of Massapequa.
Your trust is our priority, every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 197 reviews
August 08, 2022
By far the absolute best car dealership I have been to. After months of being played and getting crushed by multiple other dealerships, Millie really went out of her way to make me the happiest customer!! After months of being played and getting crushed by multiple other dealerships, Millie really went out of her way to make me the happiest customer!! Got me in and out within 2 days with a beautiful jeep of my dreams! Constant communication and kept me in the loop with everything. This place really cares about their customers sincerely and does everything they can to help get you what you want. Thank you so much to Millie and Nick and this entire establishment!!!! More
by Cait
Employees Worked With
Millie, Nick
August 04, 2022
I bought a 2019 Infiniti Q70L 3. 5 and it was a journey to get there. To one find the exact color and interior that I wanted was excellent. Millie began the process of giving me pho 5 and it was a journey to get there. To one find the exact color and interior that I wanted was excellent. Millie began the process of giving me photo detail of the car, Nick handled finding a financing option. They worked around my work schedule. The car was shipped to my state and right in front of my house. I got to say they say you could only get this service from Carvana. But I have to love you all for connecting me new car!! More
by waltjac7
Employees Worked With
Millie, Nick
July 28, 2022
They are always courteous at this dealership. Nobody like coming in for service but the people make it an extremely pleasant and painless experience. As soon as I pulled into the driveway, I'm Nobody like coming in for service but the people make it an extremely pleasant and painless experience. As soon as I pulled into the driveway, I'm greeted by a gentleman with a smile. They took care of my vehicle and returned it cleaner than when I brought it. I will continue going to this dealership. More
by G37 Coupe X
Employees Worked With
Neuton, Gina, and Frank
July 27, 2022
Great experience at Infiniti of Massapequa! I bought 3 vehicles within the last year and couldn’t be happier. Millie and Nick were great to work with for all 3 purchases! They were both honest, I bought 3 vehicles within the last year and couldn’t be happier. Millie and Nick were great to work with for all 3 purchases! They were both honest, friendly, and professional! 😊👍🏼 More
by Angela S.
Employees Worked With
Millie, Nick
July 25, 2022
Infiniti of Massapequa has an incredible selection of vehicles that are kept in top of the line condition. Alyse was kind, straight forward and very knowledgeable. She assisted us the whole way through vehicles that are kept in top of the line condition. Alyse was kind, straight forward and very knowledgeable. She assisted us the whole way through. Nick was extremely helpful with rates and getting us the best even after the store had closed. Very excited and content with our purchase. Thank you Alyse and Nick for all your help! More
by Tatiana
Employees Worked With
Alyse, Nick
July 25, 2022
Massapequa Infinity is the best. The process was smooth and fast. My salesperson Alyse stayed in contact with me the entire time and made the whole process so easy. I highly recommen The process was smooth and fast. My salesperson Alyse stayed in contact with me the entire time and made the whole process so easy. I highly recommend Massapequa Infinity! More
by Carlyn St Aubain
Employees Worked With
Alyse Vargas
July 19, 2022
While buying my beautiful QX60 I dealt with Alyse and Nick. Both were wonderful. Alyse made the process a pleasure and I totally agreed with her opinions and ideas. Nick made the financing reasonable and Nick. Both were wonderful. Alyse made the process a pleasure and I totally agreed with her opinions and ideas. Nick made the financing reasonable and fair. They were both so patient and polite through all of the proceedings. I give them both an A+ and I know what qualifies for an A+! Retired school principal! 😊😊 Patricia Flynn More
by Triciaflynnschwarcz
Employees Worked With
Nick
