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INFINITI Of Melbourne - Service Center

Melbourne, FL

4.8
482 Reviews
Call Service Center (321) 728-8880

482 Reviews of INFINITI Of Melbourne - Service Center

Sort by
April 16, 2024

Robert was exceptional as always! He was informative told me what he was going to do when it would be done. The work was completed on time car was washed. Nice job! More

by PASJAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Young
Report | Print
Apr 16, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

April 16, 2024

Always a pleasure to visit the service department. They are knowledgeable and kind. Note: If you use a credit card, there’s a service charge. More

by JPB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob - service dept
Report | Print
Apr 16, 2024 -

INFINITI Of Melbourne responded

JPB, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

April 16, 2024

Rob and Ian were absolutely incredible to work with! The communication and transparency was superb. Most importantly they are extremely efficient. Working with them was fantastic and I am very pleased w More

by DYLAN JOSEPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service and Ian was the tech
Report | Print
Apr 16, 2024 -

INFINITI Of Melbourne responded

Dylan, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

April 12, 2024

This dealership has always treated me very well, even though I didn't buy my car from them. Recently my car needed a lot of work and Martin my service manager went to work dealing with the warranty comp More

by WOODC54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Apr 12, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

April 12, 2024

Martin was very helpful. Everything was done right and fast. The car was washed and vacuumed very clean. More

by ALEXORANSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen - 5 stars
Report | Print
Apr 12, 2024 -

INFINITI Of Melbourne responded

Alex, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

April 12, 2024

Small dealer but efficient, seems a bit long on the service side but I also understand they are doing a bunch of courtesy checks. More

by PVAICKUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin in service, how is he not listed? Close up the shop when he leaves.
Report | Print
Apr 13, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

April 11, 2024

As normal, Martin Hausen was extremely helpful. Our QX50 had an extensive repair, plus 60K service. Martin kept us updated on the repair progress. We greatly appreciate Martin’s assistance and j More

by RSPENCER40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Apr 11, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

April 11, 2024

Infiniti of Melbourne’s service department team always takes great care of us and the car. We continue to use the dealership for our service needs because of how amazing they are! More

by SMCNEELY36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Apr 11, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

April 11, 2024

Rob was professional and friendly The service manager was very helpful and friendly! The dealership was clean! More

by TARZANASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ashbridge
Report | Print
Apr 11, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

April 11, 2024

Efficient, friendly, professional and appropriately priced. I was kept informed every step of the way. More

by EKILLEAVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Apr 11, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

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