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INFINITI Of Omaha - Service Center

Elkhorn, NE

4.4
132 Reviews

132 Reviews of INFINITI Of Omaha - Service Center

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August 04, 2025

Shannon Phillips was so amazing! She broke it down and explain everything in a very understandable way. Her energy , at 4PM was out of this world. She was very comfortable et looked More

by S M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Phillips
August 04, 2025

Shawn Gilbert was amazing to work with! There was a scheduling mishap but he got the services completed and the QX60 was sparkling when I picked it up. Thank you to the whole service team! More

by kcoan_84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Gilbert
August 04, 2025

Very attentive service. Nice to get full inspection and find no problems. Q70l nice and polished and ready to go! More

by dennis.donovan7432
Recommend Dealer
Yes
Employees Worked With
Shannon Phillips
July 28, 2025

Shannon was my service advisor and she was superb! When I called initially she was helpful and straight forward. I then arrived with my car earlier than expected and she squeezed me in and had my ba More

by stacey25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
July 26, 2025

Tristen was a great service rep. Able to get me in when coolant hose broke and had the unplanned repair done in less then 2 days More

by knipperkaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan in service dept
July 25, 2025

Not many options. Done horrible jobs. Scamming. Not worth of money to buy vehicles there More

by kenh183013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
July 07, 2025

I've always had great service at Infiniti but this last experience wasn't the best. The communication was extremely slow, I had to call and ask whether my car was done because it had been there all day. I More

by TSEMLERJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

Everyone was very friendly and informative especially the sweet women that welcomed me and came and got me when my car was done! More

by maggie5773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
July 01, 2025

Dealership was great front start to finish. Top Notch customer service. Would recommend to friends and family More

by mjsternberg99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

staff very friendly and professional. Explained all work to be done . Car runs great after servicing. will continue to do business with them. More

by Marmstrong50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Gilbert, Alex Garver
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