Back

INFINITI Of Omaha - Service Center

Elkhorn, NE

4.4
137 Reviews

137 Reviews of INFINITI Of Omaha - Service Center

Sort by
August 19, 2025

Great experience with Shawn. He was great at explaining what was going on and what he was doing. More

by sjnelson10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn gilbert
August 15, 2025

Shannon was very friendly and inviting while my vehicle was being serviced. I was getting a couple of tires mounted and rotated and they got it done in a timely manner. The tech working on my vehicle went More

by tyjang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon, Luis
August 15, 2025

Started job on time. Did a wheel alignment. Finished in about 30-40 minutes. Paid the man and out the door. What more can I ask? More

by jnjobrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
August 12, 2025

The facility is very clean. Waiting room is quiet and comfortable. The coffee machine is greatly appreciated. More

by dgclerc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Engleman
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2025

Shawn is great to work with, nice to see a smiling face, you can tell he likes his job. More

by lincolncakelady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
August 04, 2025

Shannon Phillips was so amazing! She broke it down and explain everything in a very understandable way. Her energy , at 4PM was out of this world. She was very comfortable et looked More

by S M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Phillips
August 04, 2025

Shawn Gilbert was amazing to work with! There was a scheduling mishap but he got the services completed and the QX60 was sparkling when I picked it up. Thank you to the whole service team! More

by kcoan_84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Gilbert
August 04, 2025

Very attentive service. Nice to get full inspection and find no problems. Q70l nice and polished and ready to go! More

by dennis.donovan7432
Recommend Dealer
Yes
Employees Worked With
Shannon Phillips
July 28, 2025

Shannon was my service advisor and she was superb! When I called initially she was helpful and straight forward. I then arrived with my car earlier than expected and she squeezed me in and had my ba More

by stacey25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
July 26, 2025

Tristen was a great service rep. Able to get me in when coolant hose broke and had the unplanned repair done in less then 2 days More

by knipperkaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan in service dept
1
...