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INFINITI Of Omaha - Service Center

Elkhorn, NE

4.4
137 Reviews

137 Reviews of INFINITI Of Omaha - Service Center

Sort by
July 25, 2025

Not many options. Done horrible jobs. Scamming. Not worth of money to buy vehicles there More

by kenh183013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
July 07, 2025

I've always had great service at Infiniti but this last experience wasn't the best. The communication was extremely slow, I had to call and ask whether my car was done because it had been there all day. I More

by TSEMLERJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

Everyone was very friendly and informative especially the sweet women that welcomed me and came and got me when my car was done! More

by maggie5773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
July 01, 2025

Dealership was great front start to finish. Top Notch customer service. Would recommend to friends and family More

by mjsternberg99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

staff very friendly and professional. Explained all work to be done . Car runs great after servicing. will continue to do business with them. More

by Marmstrong50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Gilbert, Alex Garver
June 12, 2025

They are not only professional, but give a personal touch. They are very organized on time and good listeners. Tristan is the best.! More

by jnesler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristin
June 07, 2025

Excellent service communications provided by Shawn Gilbert. He explained the diagnostic process they followed to confirm the battery being the cause. More

by tgill269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Gilbert
June 05, 2025

Staff are wearing Woodhouse shirts in the service department. Am I at Woodhouse or Infinity? Lastly, if you come in with a coupon they don’t read it and try to tack on additional charges for services More

by marycederberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
June 05, 2025

I took my car in for an oil change and it was fast and friendly service! More

by lilnik1980_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
June 04, 2025

The people are very friendly and helpful. Service was fast and I loved that when I get my car back it was nice and clean. More

by Susiecunningham24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Lopez
2
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