INFINITI Of Orland Park - Service Center

INFINITI Of Orland Park responded

Thank you for your glowing review! We're delighted to hear that LaToya provided you with such exceptional service during your recent visit. We'll be sure to pass along your kind words to LaToya and the rest of our team. Feedback like yours serves as a tremendous motivation for us to continue delivering outstanding service to all our customers. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us. We're here to ensure that your experience with us remains exceptional. Thank you for choosing our dealership, and we look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for taking the time to provide us with your feedback. We sincerely apologize for the inconsistency in the level of service you experienced during your previous visit. Your satisfaction is of the utmost importance to us. We appreciate your continued patronage and the opportunity to make things right. Rest assured, we will take the necessary steps to improve and maintain the level of service you received yesterday. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your kind words and positive feedback regarding your recent visit to our dealership! If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us. We're here to ensure that your experience with us remains exceptional. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you so much for your wonderful review! We're thrilled to hear that you received prompt and professional service during your recent visit. At our dealership, providing excellent service is our top priority, and we're delighted that we could meet your expectations. Your recommendation means the world to us, and we're grateful for your trust in recommending our services to your friends. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

We sincerely apologize for any inconvenience caused by your wait despite having an appointment. we strive to provide prompt and efficient service to all our valued customers. However, we understand that sometimes unforeseen circumstances may lead to delays in our service process. Your satisfaction is our priority, and we appreciate your patience and understanding. If there's anything further we can do to assist you or if you have any concerns, please don't hesitate to reach out to us directly. Thank you for bringing this matter to our attention, and we look forward to serving you better in your future visits. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your glowing review! We are thrilled to hear that your experience with us was the best you've ever had with a dealership. Providing excellent service and making the car-buying process easy and informative are our top priorities, and we are delighted that we exceeded your expectations. Your satisfaction and recommendation mean the world to us. We genuinely appreciate your trust in us and look forward to welcoming you back to our dealership in the future. If there's anything else we can do to assist you, please don't hesitate to reach out. Thank you once again for choosing us and for sharing your positive experience. We can't wait to serve you again soon! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for trusting us with your first service appointment and for sharing your positive experience! We're thrilled to hear that your visit met your expectations and that you had a great experience with us. We're looking forward to welcoming you back for future service appointments, and please know that we're here to assist you with all your automotive needs. If there's anything specific you'd like us to focus on during your next visit, feel free to let us know. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for taking the time to share your feedback with us. Your input is invaluable as we continuously strive to improve our services and enhance the customer experience. If there's anything else we can do to improve your experience or if you have any further concerns, please don't hesitate to reach out to us directly. Your satisfaction is our top priority, and we are here to assist you in any way we can. Thank you once again for bringing this matter to our attention. We appreciate your patronage and look forward to serving you better in the future. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for sharing your experience with us! We're delighted to hear that Justin was able to accommodate you, even without an appointment, and make sure your needs were met before your upcoming travel plans. We understand that waiting can be frustrating, especially when you have a tight schedule, but we're glad to hear that Justin's assistance made the wait more manageable and that he took the time to go over everything with you patiently and thoroughly. Providing exceptional service and ensuring our customers feel comfortable and informed is our priority, and it's great to know that Justin's efforts contributed to your positive experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again whenever you need us. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your kind words! We're thrilled to hear that you enjoyed the service at our dealership and that Justin provided excellent care for your car. Best Wishes, INFINITI Of Orland Park