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INFINITI Of Orland Park - Service Center
Orland Park, IL
721 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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721 Reviews of INFINITI Of Orland Park - Service Center
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January 19, 2024
The service department addressed my issue. They conducted an inspection of my vehicle and made important recommendations. I completed one of the recommendations, brake fluid flush. I’m not sur They conducted an inspection of my vehicle and made important recommendations. I completed one of the recommendations, brake fluid flush. I’m not sure if topping off wiper fluid or inflating tires to recommended psi are part of the service experience but it was not performed in this instance. But my experience was great as usual. More
by DAVIDPRICE667
Verified CustomerEmployees Worked With
Latoya Tenton
January 16, 2024
The only services that I have experienced at Infiniti is through the Service area. That team has been extremely patient, efficient, and have always treated me fairly. I most recently took my car in for an o through the Service area. That team has been extremely patient, efficient, and have always treated me fairly. I most recently took my car in for an oil change and initially was told it would take 2 to 3 hours. My car was ready in 45 minutes and I was pleasantly surprised and impressed. More
by DEANNEROBINSON81
Employees Worked With
LaToya Service Advisor
January 15, 2024
The Best in the Business! !! Excellent staff and overall experience! Will only buy from them!!! !! Excellent staff and overall experience! Will only buy from them!!! More
by MAUREENKARUNTZOS
Employees Worked With
Other Employees :
Brian and Terry, Mark Bugajski, Mimi Nofal, Bassam Georgy, Dan Schedler
January 15, 2024
The service I received was great , they are always very nice and friendly. I have no complaints from this location. Great customer service.I will definitely return. nice and friendly. I have no complaints from this location. Great customer service.I will definitely return. More
by MSMILNER1108
Employees Worked With
Justin
January 07, 2024
The repair was made, which was good. However, I was given a list of services that needed immediate attention. The problem was the filters were brand new. Also, once I have the brakes However, I was given a list of services that needed immediate attention. The problem was the filters were brand new. Also, once I have the brakes replaced, the brake fluid will increase. The only services that need addressed on the list were rear brakes and transmission fluid. You should not be allowed to put services that don’t need to be made on a list. Luckily I had just replaced the filters so knew you didn’t even look at my car’s filter. More
by BETHMC66
Employees Worked With
Service department
January 07, 2024
Frustrating experience after purchasing a new car with tire, rim, dent and windshield protection and being told I have to pay $97 for a tire replacement due to a nail in the tire wall. This was less than tire, rim, dent and windshield protection and being told I have to pay $97 for a tire replacement due to a nail in the tire wall. This was less than 30 days after purchasing a new 2024 Qx60. In addition I had to come back to the dealer twice for not having the tire in stock after scheduling an appointment 6 days prior. Also the finance team incorrectly tagged and title the wrong car and had me driving around for days with the incorrect paper work. More
by KWASI782
Employees Worked With
JJ Vock
January 05, 2024
The customer service was excellent. Justin was very polite and extremely helpful. I will definitely return and recommend this dealership for service. Justin was very polite and extremely helpful. I will definitely return and recommend this dealership for service. More
by KEITHROACH59
Employees Worked With
Justin
