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INFINITI Of Orland Park - Service Center

Orland Park, IL

4.6
721 Reviews

721 Reviews of INFINITI Of Orland Park - Service Center

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November 05, 2023

Great and very professional. I just was too long of a wait time but everything went well More

by KILGOREBARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Pullen
Report | Print
November 05, 2023

I received the best customer service I've ever had on 11/4/2023 since purchasing a car from Ziegler Infiniti of Orland. More

by WARRENE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Pullen
Report | Print
November 04, 2023

I purchased my infinity 5 years ago. The Maintenance and cashier staff has always been friendly, pleasant and helpful. More

by URATCMDW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
November 02, 2023

Customer service is friendly, price transparency and communication is provided through many different methods taking out all the guess work as to what’s being done toy vehicle and the cost. Great overal More

by C2MCCORMICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Justin
Report | Print
November 02, 2023

I can't say enough good things about the service department, and Mike Cescato! Thank you for all of your help! More

by robcorlog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
Report | Print
November 02, 2023

I have always had a positive experience with my service advisor Mike and plan to continue to come here for all my service needs. More

by diana2tho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
Report | Print
October 30, 2023

I enjoy brining my vehicle to this location because I receive Fast and Great customer service! More

by TORRIEV22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 30, 2023 -

INFINITI Of Orland Park responded

We're thrilled to hear that you appreciate our fast and great customer service! Your satisfaction is our top priority, and we look forward to serving you with the same level of excellence in the future. Thank you for choosing us for your vehicle needs! Best Wishes, INFINITI Of Orland Park

October 29, 2023

Fantastic! Took me on time, Michael was outstanding again. Reviewed in detail services I needed. Escorted me to waiting area and kept me informed throughout the More

by PHILIP.LERNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael who took my car. Best experience ever. Very responsive and attentive.
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Oct 30, 2023 -

INFINITI Of Orland Park responded

We're thrilled to receive your fantastic feedback! It's wonderful to hear that Michael provided outstanding service, explaining the services in detail and keeping you informed throughout your visit. We're also delighted that your car looked brand new and that the services were delivered promptly and without any issues. Your satisfaction is our priority, and we appreciate your kind words. If you ever have more feedback or need further assistance, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you with excellence on your next visit! Best Wishes, INFINITI Of Orland Park

October 28, 2023

Purchased a car last week. Had to bring it in due to the low oil indicator coming on. My salesman Joe Ruiz made sure I was able to get my car serviced ASAP More

by tinia.robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Vock, Joseph Ruiz
Report | Print
Oct 30, 2023 -

INFINITI Of Orland Park responded

It's great to hear that Joe Ruiz, your salesman, went the extra mile to ensure your car was serviced promptly when you encountered the low oil indicator issue. Customer service and satisfaction are essential to us, and we appreciate Joe's dedication to making sure your concern was addressed promptly. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to support you, and we hope you enjoy your new car trouble-free. Thank you for choosing us! Best Wishes, INFINITI Of Orland Park

October 24, 2023

The Infiniti Of Orland Park was a really pleasant experience with servicing my 2023 QX60. More

by PHURNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Cescato
Report | Print
Oct 27, 2023 -

INFINITI Of Orland Park responded

We're delighted to hear that you had a really pleasant experience while servicing your 2023 QX60 at Infiniti of Orland Park. Providing exceptional service is our top priority, and it's great to know that you had a positive visit. Best Wishes, INFINITI Of Orland Park

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