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INFINITI Of Orland Park - Service Center

Orland Park, IL

4.6
671 Reviews

671 Reviews of INFINITI Of Orland Park - Service Center

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August 31, 2023

I have been coming to Infiniti for a few years and have always received great service. I want to recognize Michael Cescato. He is always thorough and makes sure you understand what is going on with your ve More

by JACKSON.RODGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Pullen
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Sep 08, 2023 -

INFINITI Of Orland Park responded

Thank you for being a valued and loyal customer at Infiniti for the past few years, and for taking the time to share your positive experience with us. We greatly appreciate your feedback. It's wonderful to hear that you've consistently received great service, and we're thrilled that Michael Cescato has been a standout in providing you with thorough and clear explanations of your vehicle's service needs. Your kind words are a testament to his dedication to ensuring your complete satisfaction. We will be sure to pass on your compliments to Michael and the entire service team. If you have any further comments or if there's anything else we can do to enhance your future visits, please don't hesitate to let us know. We're here to assist you and look forward to serving you again. Thank you for choosing us, and we appreciate your continued support. Best Wishes, INFINITI Of Orland Park

August 30, 2023

The service department was nice and courteous both times I was there. My car was repaired in a reasonable amount of time. The only bad thing was that I had to take my truck back in within 6 months for the s More

by UHERRERA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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August 29, 2023

Mike is very courteous. Prompt attention given. Courteous with a smile.. time spent is short. More

by MZJOYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in sevice
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August 27, 2023

Was never offered Sunbit , then was charged by the dealership when I should’ve paid More

by DESHAUN.BATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
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August 27, 2023

It was very busy in the Service area, the team did a great job communicating to me about my vehicle! Keep up the great work! More

by CRYWATKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin- Service Department
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August 27, 2023

Two thumbs up,Service advisor Elliott Torpe is the best he explained everything, you need more like him More

by REY.SABERON04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Elliott Torpe
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August 26, 2023

The service was good the facility is clean and comfortable which is essential when waiting for your vehicle. More

by TheBabe9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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August 26, 2023

The service was great and everyone was really nice and helpful. Thanks for everything you do More

by aneshialynom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Huff
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August 26, 2023

Outstanding service from Mike C. getting my car in right away and getting my flat tired changed so I could go on with my day. Very appreciative of the immediate service. More

by DMADANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only worked with Mike Cescato.
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August 26, 2023

Everyone involved was personable and professional! The ability to have Lyft service is greatly appreciated! Justi was very helpful. More

by JMOUNTIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin in service was excellent!
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