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INFINITI Of Orland Park - Service Center

Orland Park, IL

4.6
661 Reviews

661 Reviews of INFINITI Of Orland Park - Service Center

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August 13, 2023

They were very polite. from the time I pull in the server department and they kept. me informative what was. gone More

by IDAIRIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieth in sale
Report | Print
Aug 18, 2023 -

INFINITI Of Orland Park responded

We're glad to hear that you had a positive experience with our service department! If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. Thank you for choosing us and for sharing your feedback. We look forward to serving you again and providing you with the same level of care and attention in the future! Best Wishes, INFINITI Of Orland Park

August 13, 2023

The appointment was at a convenient time for my schedule. Wait time was reasonable. Service was explained thoroughly. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Aug 18, 2023 -

INFINITI Of Orland Park responded

Thank you for taking the time to share your feedback, Mary! We're glad to hear that the appointment timing worked well for your schedule and that you found the wait time to be reasonable. Thoroughly explaining the service is important to us, and we're pleased that our team was able to provide you with the information you needed. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your business and look forward to serving you again in the future with the same level of convenience and care! Best Wishes, INFINITI Of Orland Park

August 13, 2023

Service adviser Justin provided outstanding customer service. Excellent service adviser. Doesn't get any better than this! More

by DOROTHYLEVESQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Robles, Mark Bugajski, Ryan Abu-Romman
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August 12, 2023

The service was top notch as usual! Thank you for a wonderful service experience! Will be back for my next scheduled maintenance. More

by t_paramo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toya
Report | Print
Aug 18, 2023 -

INFINITI Of Orland Park responded

We're thrilled to hear that you had another top-notch service experience with us! Providing exceptional service is what we strive for, and we're delighted that we could meet your expectations once again. We appreciate your loyalty and feedback, and we'll be here to provide you with the same level of excellence in the future! Best Wishes, INFINITI Of Orland Park

August 12, 2023

It’s always a great experience when I bring my vehicle in for service at this dealership! More

by GUYWANDA2017
Recommend Dealer
Yes
Employees Worked With
Elliot
Report | Print
Aug 18, 2023 -

INFINITI Of Orland Park responded

We appreciate your feedback and look forward to continuing to provide you with exceptional service and care during your future visits! Best Wishes, INFINITI Of Orland Park

August 12, 2023

This dealership really takes care of their patrons. Every time I come I experience the highest level of customer service. More

by LACKENBACHC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toya
Report | Print
Aug 18, 2023 -

INFINITI Of Orland Park responded

We're thrilled to hear that you consistently receive the highest level of customer service at our dealership! Taking care of our patrons and providing exceptional service is our top priority, and we're delighted that we have been able to deliver on that commitment during your visits. Your satisfaction is important to us, and we truly appreciate your kind words and loyalty. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. Thank you for choosing us and for sharing your positive experience. We look forward to continuing to provide you with outstanding service and care in the future! Best Wishes, INFINITI Of Orland Park

August 12, 2023

They were courteous and kept me informed during the entire process. Justin was very helpful. More

by robi.r37
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Justin Sese
Report | Print
Aug 18, 2023 -

INFINITI Of Orland Park responded

We're thrilled to hear that you had a positive experience with our team, and we greatly appreciate your feedback about Justin's helpfulness and the courtesy extended to you. Keeping you informed throughout the process is a priority, and we're pleased that our team delivered on that commitment. We're grateful for your business and look forward to providing you with exceptional service and support in the future, just like you experienced during this visit! Best Wishes, INFINITI Of Orland Park

August 10, 2023

Very courteous and professional service! Great communication between the service representative and the patron. I would highly recommend. More

by PMK6328
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Aug 11, 2023 -

INFINITI Of Orland Park responded

PMK6328, Your satisfaction is what we strive for! Thank you for taking time to leave us such a great review about your experience and our staff. Best Wishes, INFINITI Of Orland Park

August 10, 2023

The professional, thorough service keeps me coming back as highlighted by a troublefree 15 year old (!) EX-35. More

by JDURKIN837
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
Report | Print
Aug 11, 2023 -

INFINITI Of Orland Park responded

JDurkin837. Thank you for your recent service visit and great review! We look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

August 09, 2023

Very pleased with the Service! Explained the work that was needed and detailed report on the work performed. More

by Drew Hunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliott Torne
Report | Print
Aug 11, 2023 -

INFINITI Of Orland Park responded

Drew Hunter, We are always more than happy to assist you if anything else comes up. Take care! Best Wishes, INFINITI Of Orland Park

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