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INFINITI Of Orland Park - Service Center

Orland Park, IL

4.6
648 Reviews

648 Reviews of INFINITI Of Orland Park - Service Center

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August 07, 2023

The service provider provided excellent communication and updates along the way. I plan to return for assistance in the future. More

by ANTONIO.COX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Pullen
Report | Print
Aug 11, 2023 -

INFINITI Of Orland Park responded

Antonio.Cox, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! Best Wishes, INFINITI Of Orland Park

August 06, 2023

They are honest, timely and great work. The people are friendly and the place is clean. More

by danitambrown4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Aug 11, 2023 -

INFINITI Of Orland Park responded

Danitambrown4, Thank you for taking time to leave us feedback. We appreciate your business and look forward to seeing you again in the future. Best Wishes, INFINITI Of Orland Park

August 06, 2023

My car was serviced for a new mirror and they replaced the mirror that I purchased however did not calibrate the camera. And left the sticky substance on my mirror casing. Needless to say I had to come ag More

by Elmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

INFINITI Of Orland Park responded

Elmo, We are disappointment to hear your visit was not the best. We hope to do better in the future and earn your business again. Best Wishes, INFINITI Of Orland Park

August 06, 2023

Very polite and professional. I really enjoyed the visit. I am pleased with the service More

by bigthom352135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 11, 2023 -

INFINITI Of Orland Park responded

bigthom352135, Thanks so much for taking time to leave us a review about your recent visit. We look forward to working with you again in the future! Best Wishes, INFINITI Of Orland Park

August 05, 2023

The service was great and completed in a timely manner. I also loved the new valet service. More

by DOLA92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Aug 11, 2023 -

INFINITI Of Orland Park responded

Dola92, we are so glad to hear you had a great service visit with us! Please feel free to reach us anytime if we can assist you further. Best Wishes, INFINITI Of Orland Park

August 05, 2023

The service area was very well kept. The working service men keeps you updated with the latest status updates regarding your car. More

by tanishath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Aug 11, 2023 -

INFINITI Of Orland Park responded

Tanishath, your feedback means a lot to us about your recent service visit. Thank you for taking the time. We look forward to assisting you again in the future. Best Wishes, INFINITI Of Orland Park

August 02, 2023

The best SERVICE DEPT. Ever...Keep up the Good Work...........Better than the Showroom Floor.... ... ....... More

by UXORIOUS4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mimi Nofal
Report | Print
Aug 04, 2023 -

INFINITI Of Orland Park responded

UXORIOUS4U, Thank you for taking time to leave us feedback. We appreciate your business and look forward to seeing you again in the future. Best Wishes, INFINITI Of Orland Park

August 02, 2023

I had a very good experience overall. The appointment time was flexible and they found out what the issue was with my vehicle in no time. Justin was also good at getting me scheduled for More

by BELLNICHELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Aug 04, 2023 -

INFINITI Of Orland Park responded

Bellnichelle, We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you. Best Wishes, INFINITI Of Orland Park

August 02, 2023

Great service! Great customer service. I will most definitely return for future services. Thank you! More

by Tatenesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Aug 04, 2023 -

INFINITI Of Orland Park responded

Tatenesha, We appreciate your positive review about your recent experience with us and we do hope we can be of assistance in the future. Best Wishes, INFINITI Of Orland Park

August 02, 2023

Good staff experience. No wait for appointment after arrival at service receiving. Pretty pricey for an oil change 64.95 whew! More

by CFARNES56
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service writer
Report | Print
Aug 04, 2023 -

INFINITI Of Orland Park responded

CFARNES56, Thank you for taking time to leave us feedback regarding your recent visit with our service department. Please feel free to reach us anytime in the future if we can assist. Best Wishes, INFINITI Of Orland Park

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