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INFINITI Of Orland Park - Service Center

Orland Park, IL

4.6
648 Reviews

648 Reviews of INFINITI Of Orland Park - Service Center

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July 31, 2023

Great service once again at Infiniti of Orland! Routine maintenance without the pressure to have "extra" services performed. I like the non-pressure repairs! More

by John B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Aug 04, 2023 -

INFINITI Of Orland Park responded

John B., thank you for taking the time to leave a review for us at Infiniti Of Orland Park. We're happy we could meet your expectations! Best Wishes, INFINITI Of Orland Park

July 31, 2023

Great service once again at Infiniti of Orland! Routine maintenance without the pressure to have "extra" services performed. I like the non-pressure repairs! More

by John B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Aug 04, 2023 -

INFINITI Of Orland Park responded

John B., thank you for taking the time to leave a review for us at Infiniti Of Orland Park. We're happy we could meet your expectations! Best Wishes, INFINITI Of Orland Park

July 30, 2023

Work was completed in a timely manner. I was made aware of needed repairs and cost.. ervice department rep. has outstanding customer service stills. More

by DEBORAH_LANIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department rep. has outstanding customer service stills.
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Aug 04, 2023 -

INFINITI Of Orland Park responded

DEBORAH_LANIER, we are very happy we could provide you with a positive experience! Until the next time we meet, take care! Best Wishes, INFINITI Of Orland Park

July 29, 2023

Very good service . She took good care of my car. Explaining everything in detail . Good More

by JEDDY1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lotoya Tenton
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Aug 04, 2023 -

INFINITI Of Orland Park responded

JEDDY1956, thank you for sharing your positive experience! We look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

July 28, 2023

The host that led me into the waiting area was courteous and friendly. The waiting area was clean. Staff was friendly. More

by DAISYHENTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jul 28, 2023 -

INFINITI Of Orland Park responded

Daisyhenton, Thank you for taking time to leave us a review regarding your recent service visit. We appreciate your kind words and look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

July 28, 2023

My bad experience deals with service I was lied to, and ignored. The main concerns I had was not a priority so I was ignored. I can’t trust service… More

by DISTINGUISHED682
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronnie Robles
Report | Print
July 27, 2023

Once again, great service at Infiniti in Orland Park! They get me in and out in a timely manner and advise me of upcoming maintenance recommendations. 5 star! More

by JANET.DILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Report | Print
Jul 28, 2023 -

INFINITI Of Orland Park responded

Janet.Dill, Thank you for taking time to leave us a great review about your recent service visit! We appreciate your business and look forward to working with you again in the future. Best Wishes, INFINITI Of Orland Park

July 27, 2023

The agent was thoughtful, kind and helpful. I was able to get a ride to work and back. I like that my car was clean. More

by bdaot3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The lady's name slips my mind.
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Jul 28, 2023 -

INFINITI Of Orland Park responded

Bdaot3, Thank you for taking time to leave us a review about your recent service visit. We appreciate you feedback and look forward to working with you again. Best Wishes, INFINITI Of Orland Park

July 27, 2023

A tech while rotating my tires from a previous visit forgot to return the “unlocking” bolt to my glove box. It discovered when a flat tire and no means to repair my tire. Emperor auto ( close to my ho More

by RFNARBONE
Recommend Dealer
Yes
Employees Worked With
Service dept, the women who sat at the desk in the dept. she professional, kind
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Jul 28, 2023 -

INFINITI Of Orland Park responded

RFNARBONE, Thank you for taking time to let us know about your recent service experience with us. Please feel free to reach us anytime in the future if we can assist with your vehicle needs. Best Wishes, INFINITI Of Orland Park

July 27, 2023

Service Technician was very knowledgeable and courteous. Kept me updated on how much longer it will be before they are finished with the work. More

by DENYMARJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier
Report | Print
Jul 28, 2023 -

INFINITI Of Orland Park responded

Denymarj, Thank you for taking time to leave us a review about your recent service visit. We appreciate your feedback and look forward to seeing you again! Best Wishes, INFINITI Of Orland Park

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